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Nursing home · CMS Certification 225786

MASSACHUSETTS VETERANS HOME AT HOLYOKE

110 CHERRY STREET, MA 01040

Quality & Operations

CMS-reported staffing, inspection, and penalty data

Staffing

Certified beds
128
Current residents
117
Staffing rating
RN staffing rating
RN hours per resident per day
2.34882
Total nurse hours per resident per day
7.62891

Inspections & Safety

Health inspection rating
Long-stay QM rating
Short-stay QM rating
Recent inspection date
Not yet reported by CMS
Substantiated complaints
Not yet reported by CMS

Penalties

Number of fines
0
Total fines amount
$0

Facility details

Ownership
Government - State
Legal business name
THE COMMONWEALTH OF MASSACHUSETTS
Inside a hospital
No

What to look for

Which numbers matter most when choosing — in plain language

  • Staffing is the single best predictor of care quality — look at the RN and total nurse hours per resident per day, and the staffing star rating.
  • Health-inspection results and any substantiated complaints reveal day-to-day problems an overall rating can hide.
  • Fines and penalties show whether the facility has a recent record of serious violations.
  • An abuse-citation icon is a serious flag — always read the recent inspection reports before deciding.

Questions to ask

Bring these to a tour, call, or appointment

Questions to ask — MASSACHUSETTS VETERANS HOME AT HOLYOKE

Nursing home · checklist from CareLens (CMS Care Compare data)

  • What is your nurse-to-resident ratio on day, evening, and overnight shifts?
  • What is your staff turnover rate, and how long have your nurse leaders been here?
  • Can I see your most recent inspection report and any plans of correction?
  • How do you handle and report resident complaints or concerns?
  • What are your infection-control and vaccination practices?
  • What therapy and activities are offered, and how are care plans updated?

Source: CMS Care Compare · data current as of June 2025.