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Hospital · CMS Certification 301304

NEW LONDON HOSPITAL

273 COUNTY ROAD, NEW LONDON, NH 03257

(603) 526-2911

Value39/ 100

3★ care at above-average cost — fair value

Score = 60% quality + 40% relative cost within category

CMS Hospital Overall Rating
3of 5 stars

Hospital details

Type
Critical Access Hospitals
Ownership
Voluntary non-profit - Private
Emergency services
Yes
EHR meaningful use
—

National comparison

Mortality~ Same as national avg
Safety of care~ Same as national avg
Readmission~ Same as national avg
Patient experience—
Timely + effective care—

Procedures & outcomes

For a planned procedure — how often this hospital performs it and how patients fared

Outcome rates

For each measure below, lower is better. “vs national” compares this hospital to the U.S. average.

Mortality

  • Heart failure — 30-day death rate~ Similar to national
    11.5%national 11.6% · based on 59 cases

    Share of heart-failure patients who died within 30 days of admission.

  • Heart attack — 30-day death rateNot available
    Not reported by CMS

    Share of heart-attack patients who died within 30 days of admission.

  • Pneumonia — 30-day death rate~ Similar to national
    16.3%national 16% · based on 82 cases

    Share of pneumonia patients who died within 30 days of admission.

  • COPD — 30-day death rate▲ Better than national
    8.3%national 8.9% · based on 28 cases

    Share of COPD patients who died within 30 days of admission.

  • Stroke — 30-day death rateNot available
    Not reported by CMS

    Share of stroke patients who died within 30 days of admission.

  • Heart bypass (CABG) — 30-day death rateNot available
    Not reported by CMS

    Share of coronary-bypass patients who died within 30 days of surgery.

Complications & readmissions

  • Hip/knee replacement — complication rateNot available
    Not reported by CMS

    Share of hip- or knee-replacement patients with a serious complication after surgery. Matters most for a planned joint replacement.

Safety

  • Patient-safety composite (PSI-90)Not available
    Not reported by CMS

    A composite of avoidable harms (bedsores, falls, surgical problems). 1.0 is the national baseline; lower is safer.

Infections

  • Central-line bloodstream infectionsNot available
    Not reported by CMS

    Bloodstream infections from central IV lines, vs. the number expected.

  • Catheter urinary-tract infections▲ Better than national
    0.00national 1.00

    Urinary infections from catheters, vs. the number expected.

  • Surgical-site infections (colon surgery)Not available
    Not reported by CMS

    Infections after colon surgery, vs. the number expected.

  • MRSA bloodstream infectionsNot available
    Not reported by CMS

    Antibiotic-resistant staph (MRSA) blood infections, vs. expected.

  • C. diff intestinal infections▼ Worse than national
    1.30national 1.00

    Clostridioides difficile gut infections, vs. the number expected.

Financial context (from HCRIS)

Cross-referenced from this hospital's Medicare cost report

For full financial detail — charity care, payer mix, multi-year trends — see the HCRIS link below.

Financial data · HCRIS

Want this hospital's financials? See its Medicare cost report — revenue, margin, charity care — on HCRIS →

What to look for

Which numbers matter most when choosing — in plain language

  • For a planned procedure, volume matters: hospitals that do a procedure often tend to have better results. Check the discharge counts below.
  • Complication and 30-day death rates show how patients actually fared — lower is better, and "vs national" tells you how this hospital compares.
  • Infection rates (the SIR figures) flag how well the hospital prevents hospital-acquired infections; 1.0 is the national baseline.
  • The overall star rating is a useful summary, but the specific measure that matches your reason for going matters more.

Questions to ask

Bring these to a tour, call, or appointment

Questions to ask — NEW LONDON HOSPITAL

Hospital · checklist from CareLens (CMS Care Compare data)

  • How many of this procedure do you perform each year, and what are your complication rates?
  • What is your rate of hospital-acquired infections compared with the national average?
  • Who will be the lead surgeon or physician, and how experienced are they with my case?
  • What is the typical length of stay, and what does recovery look like?
  • What happens if there is a complication — do you have the ICU and specialists on site?
  • What will my out-of-pocket cost be, and is the hospital in my insurance network?

Related data

Explore this facility across other Healthparse brands

Source: CMS Care Compare · data current as of June 2025.