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Hospice · CMS Certification 491552

CENTRA BEDFORD HOSPICE

1621 WHITEFIELD DRIVE, SUITE C, BEDFORD, VA 24523

(540) 587-6592

Worth a closer look before you decide

These figures come straight from CMS. They are flags to ask about, not a verdict — read the full detail below.

Family Caregiver Survey Rating
2of 5 stars

Quality & Operations

CMS-reported survey ratings and certification data

Family caregiver survey rating
2 of 5 stars
Care-team communication rating
76 of 5 stars
Ownership type
Other
Certification date
1999-03-04

What CMS measures show

Reported by CMS for this provider — compare against others nearby before deciding

Comfort and symptom care

How consistently the hospice followed recommended care steps

Followed all recommended care stepsA combined measure of the seven checks below.
100%
Screened for pain
100%
Assessed pain in detail
100%
Screened for shortness of breath
100%
Treated shortness of breath
100%
Managed constipation for patients on opioids
Not reported
Discussed treatment preferences
100%
Addressed beliefs and values, when wanted
100%

Presence near the end of life

Staff visits in a patient's final days — often what families remember most

Visits in the last days of life
69.8%
Visits near death
93.3%
Gaps in nursing visitsLower is better.
81.1%
Skilled nursing minutes on weekends
14.2%
Nurse minutes per routine home care day
12
Hospice Care Index overall score
10

Where care is provided

Share of care days delivered in each setting

In the patient's home
66%
In assisted living
4%
In a nursing facility
10%
In an inpatient hospice facility
0%
In a hospital
1%
Average patients served per day
33

Who this hospice serves

Most common primary conditions among patients

Cancer
29%
Dementia
9%
Circulatory or heart disease
16%
Respiratory disease
12%
Stroke
20%

Talk to someone about hospice care

If you'd like to understand your options, someone can call to answer questions at your own pace. There's no cost, and no pressure to decide anything.

Prefer to talk? Call (602) 688-2064

What to look for

Which numbers matter most when choosing — in plain language

  • The family-caregiver survey rating reflects how well the hospice supported families — a core part of hospice quality.
  • Care-team communication ratings show how clearly the team kept families informed.
  • Ask about availability: good hospices provide responsive support around the clock, not just scheduled visits.

Questions to ask

Bring these to a tour, call, or appointment

Questions to ask — CENTRA BEDFORD HOSPICE

Hospice · checklist from CareLens (CMS Care Compare data)

  • How quickly can someone come if we have an urgent need at night or on weekends?
  • Who is on the care team, and how often will each visit?
  • How do you manage pain and symptoms, and how are families kept informed?
  • What support do you offer family caregivers, including grief support?
  • What levels of care do you provide (in-home, inpatient, respite)?

Source: CMS Care Compare · data current as of June 2025.