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Hospice · CMS Certification 421554

MEDICAL SERVICES OF AMERICA HOSPICE OF THE UPSTATE

528 HOWELL ROAD, SUITE 20, GREENVILLE, SC 29615

(864) 627-4270

Value71/ 100

4★ care at average cost — good value

Score = 60% quality + 40% relative cost within category

Family Caregiver Survey Rating
4of 5 stars

Quality & Operations

CMS-reported survey ratings and certification data

Family caregiver survey rating
4 of 5 stars
Care-team communication rating
82 of 5 stars
Ownership type
For-Profit
Certification date
2004-09-29

What to look for

Which numbers matter most when choosing — in plain language

  • The family-caregiver survey rating reflects how well the hospice supported families — a core part of hospice quality.
  • Care-team communication ratings show how clearly the team kept families informed.
  • Ask about availability: good hospices provide responsive support around the clock, not just scheduled visits.

Questions to ask

Bring these to a tour, call, or appointment

Questions to ask — MEDICAL SERVICES OF AMERICA HOSPICE OF THE UPSTATE

Hospice · checklist from CareLens (CMS Care Compare data)

  • How quickly can someone come if we have an urgent need at night or on weekends?
  • Who is on the care team, and how often will each visit?
  • How do you manage pain and symptoms, and how are families kept informed?
  • What support do you offer family caregivers, including grief support?
  • What levels of care do you provide (in-home, inpatient, respite)?

Source: CMS Care Compare · data current as of June 2025.