HEARTLAND HOSPICE (RALEIGH )
4515 FALLS OF NEUSE ROAD, SUITE 420, RALEIGH, NC 27609
Worth a closer look before you decide
These figures come straight from CMS. They are flags to ask about, not a verdict — read the full detail below.
2★ care at below-average cost — needs review
Score = 60% quality + 40% relative cost within category
Quality & Operations
CMS-reported survey ratings and certification data
- Family caregiver survey rating
- 2 of 5 stars
- Care-team communication rating
- 74 of 5 stars
- Ownership type
- For-Profit
- Certification date
- 2003-06-05
What CMS measures show
Reported by CMS for this provider — compare against others nearby before deciding
Comfort and symptom care
How consistently the hospice followed recommended care steps
- Followed all recommended care stepsA combined measure of the seven checks below.
- 97.5%
- Screened for pain
- 99.6%
- Assessed pain in detail
- 99.2%
- Screened for shortness of breath
- 99.6%
- Treated shortness of breath
- 98.1%
- Managed constipation for patients on opioids
- 99.7%
- Discussed treatment preferences
- 99.9%
- Addressed beliefs and values, when wanted
- 99.9%
Presence near the end of life
Staff visits in a patient's final days — often what families remember most
- Visits in the last days of life
- 48%
- Visits near death
- 91.2%
- Gaps in nursing visitsLower is better.
- 69.5%
- Skilled nursing minutes on weekends
- 9.8%
- Nurse minutes per routine home care day
- 10.4
- Hospice Care Index overall score
- 10
Where care is provided
Share of care days delivered in each setting
- In the patient's home
- 59%
- In assisted living
- 31%
- In a nursing facility
- 9%
- In an inpatient hospice facility
- Not reported
- In a hospital
- 0%
- Average patients served per day
- 339
Who this hospice serves
Most common primary conditions among patients
- Cancer
- 26%
- Dementia
- 20%
- Circulatory or heart disease
- 18%
- Respiratory disease
- 10%
- Stroke
- 13%
Talk to someone about hospice care
If you'd like to understand your options, someone can call to answer questions at your own pace. There's no cost, and no pressure to decide anything.
Prefer to talk? Call (602) 688-2064
What to look for
Which numbers matter most when choosing — in plain language
- The family-caregiver survey rating reflects how well the hospice supported families — a core part of hospice quality.
- Care-team communication ratings show how clearly the team kept families informed.
- Ask about availability: good hospices provide responsive support around the clock, not just scheduled visits.
Questions to ask
Bring these to a tour, call, or appointment
Questions to ask — HEARTLAND HOSPICE (RALEIGH )
Hospice · checklist from CareLens (CMS Care Compare data)
- How quickly can someone come if we have an urgent need at night or on weekends?
- Who is on the care team, and how often will each visit?
- How do you manage pain and symptoms, and how are families kept informed?
- What support do you offer family caregivers, including grief support?
- What levels of care do you provide (in-home, inpatient, respite)?
Related data
Explore this facility across other Healthparse brands
Source: CMS Care Compare · data current as of June 2025.