HOPE IN HOME CARE, LLC
11835 ROCK LANDING DR HOPE CENTER, NEWPORT NEWS, VA 23606
Worth a closer look before you decide
These figures come straight from CMS. They are flags to ask about, not a verdict — read the full detail below.
Quality & Operations
CMS-reported ratings and certification data
- Quality of patient care rating
- 1 of 5 stars
- Patient survey rating
- 3 of 5 stars
- Date certified
- 2003-07-10
Services offered
Agency details
- Ownership
- PROPRIETARY
What CMS measures show
Reported by CMS for this provider — compare against others nearby before deciding
How patients improved
Share of patients who got better at everyday activities during their care
- Got better at walking or moving around(134 patients)
- 51.05%
- Got better at getting in and out of bed(120 patients)
- 60.37%
- Got better at bathing(132 patients)
- 48.1%
- Breathing improved(71 patients)
- 63.71%
- Got better at taking medications correctly(78 patients)
- 49.73%
- Discharge function score(141 patients)
- 51.77%
Timeliness and safety
- Began care in a timely manner(188 patients)
- 90.43%
- Acted on medication issues promptly(188 patients)
- 76.06%
- Patients with a fall causing major injuryLower is better.(161 patients)
- 0%
- New or worsened pressure soresLower is better.(143 patients)
- 0.8%
- Checked whether patients received a flu shot(81 patients)
- 55.56%
Hospital use and care transitions
What happened after home health care began
- Returned to the community after care(50 patients)
- 72.15%
- Readmitted to a hospital when it may have been preventableLower is better.(12 patients)
- -
- Hospitalized when it may have been preventableLower is better.(16 patients)
- -
- Sent health information to the next provider(52 patients)
- 44.23%
- Gave health information to the patient(136 patients)
- 39.71%
The number of patient episodes for this measure is too small to report.
The number of patient episodes for this measure is too small to report.
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What to look for
Which numbers matter most when choosing — in plain language
- The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
- Patient-survey ratings reflect real experiences with communication and reliability.
- Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.
Questions to ask
Bring these to a tour, call, or appointment
Questions to ask — HOPE IN HOME CARE, LLC
Home health agency · checklist from CareLens (CMS Care Compare data)
- Which exact services will you provide, and how often will someone visit?
- Who is my main point of contact, and how do I reach someone after hours?
- How do you coordinate with my doctor and report changes in my condition?
- What is your experience with my specific condition or recovery needs?
- Are your visits covered by my insurance, and what would I pay out of pocket?
Related data
Explore this facility across other Healthparse brands
Source: CMS Care Compare · data current as of June 2025.