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Home health agency · CMS Certification 497541

HOME & HEART HEALTH, INC

701 KENMORE AVE SUITE 101A, FREDERICKSBURG, VA 22401

(540) 899-3666

Value55/ 100

4★ care at above-average cost — premium

Score = 60% quality + 40% relative cost within category

CMS Quality of Patient Care Rating
4of 5 stars

Quality & Operations

CMS-reported ratings and certification data

Quality of patient care rating
4 of 5 stars
Patient survey rating
4 of 5 stars
Date certified
1997-08-27

Services offered

NursingPhysical therapyOccupational therapySpeech pathologyHome health aide

Agency details

Ownership
PROPRIETARY

What CMS measures show

Reported by CMS for this provider — compare against others nearby before deciding

How patients improved

Share of patients who got better at everyday activities during their care

Got better at walking or moving around(807 patients)
90.66%
Got better at getting in and out of bed(806 patients)
91.49%
Got better at bathing(807 patients)
90.56%
Breathing improved(803 patients)
100%
Got better at taking medications correctly(805 patients)
88.08%
Discharge function score(807 patients)
80.55%

Timeliness and safety

Began care in a timely manner(938 patients)
100%
Acted on medication issues promptly(938 patients)
99.89%
Patients with a fall causing major injuryLower is better.(938 patients)
0.32%
New or worsened pressure soresLower is better.(811 patients)
0%
Checked whether patients received a flu shot(550 patients)
73.45%

Hospital use and care transitions

What happened after home health care began

Returned to the community after care(846 patients)
93.66%
Readmitted to a hospital when it may have been preventableLower is better.(433 patients)
4.86%
Hospitalized when it may have been preventableLower is better.(378 patients)
7.83%
Sent health information to the next provider(128 patients)
31.25%
Gave health information to the patient(808 patients)
97.65%

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What to look for

Which numbers matter most when choosing — in plain language

  • The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
  • Patient-survey ratings reflect real experiences with communication and reliability.
  • Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.

Questions to ask

Bring these to a tour, call, or appointment

Questions to ask — HOME & HEART HEALTH, INC

Home health agency · checklist from CareLens (CMS Care Compare data)

  • Which exact services will you provide, and how often will someone visit?
  • Who is my main point of contact, and how do I reach someone after hours?
  • How do you coordinate with my doctor and report changes in my condition?
  • What is your experience with my specific condition or recovery needs?
  • Are your visits covered by my insurance, and what would I pay out of pocket?

Source: CMS Care Compare · data current as of June 2025.