← All home health agencies
Home health agency · CMS Certification 497492

BALLAD HEALTH HOMECARE - ABINGDON

611 CAMPUS DRIVE SUITE 300, ABINGDON, VA 24210

(276) 525-1227

Value77/ 100

5★ care at average cost — good value

Score = 60% quality + 40% relative cost within category

CMS Quality of Patient Care Rating
5of 5 stars

Quality & Operations

CMS-reported ratings and certification data

Quality of patient care rating
5 of 5 stars
Patient survey rating
4 of 5 stars
Date certified
1995-02-07

Services offered

NursingPhysical therapyOccupational therapySpeech pathologyMedical socialHome health aide

Agency details

Ownership
NON-PROFIT

What CMS measures show

Reported by CMS for this provider — compare against others nearby before deciding

How patients improved

Share of patients who got better at everyday activities during their care

Got better at walking or moving around(606 patients)
93.81%
Got better at getting in and out of bed(604 patients)
97.31%
Got better at bathing(607 patients)
96.58%
Breathing improved(600 patients)
100%
Got better at taking medications correctly(602 patients)
91.47%
Discharge function score(607 patients)
82.21%

Timeliness and safety

Began care in a timely manner(835 patients)
100%
Acted on medication issues promptly(835 patients)
27.07%
Patients with a fall causing major injuryLower is better.(831 patients)
0.48%
New or worsened pressure soresLower is better.(617 patients)
0.27%
Checked whether patients received a flu shot(518 patients)
39.38%

Hospital use and care transitions

What happened after home health care began

Returned to the community after care(149 patients)
91.9%
Readmitted to a hospital when it may have been preventableLower is better.(82 patients)
4.46%
Hospitalized when it may have been preventableLower is better.(86 patients)
10.22%
Sent health information to the next provider(232 patients)
84.91%
Gave health information to the patient(601 patients)
90.35%

Get free help arranging home health care

Tell us what you need and a home health provider can call you to walk through what's available in your area. There's no cost and no obligation.

Prefer to talk? Call (602) 688-2064

What to look for

Which numbers matter most when choosing — in plain language

  • The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
  • Patient-survey ratings reflect real experiences with communication and reliability.
  • Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.

Questions to ask

Bring these to a tour, call, or appointment

Questions to ask — BALLAD HEALTH HOMECARE - ABINGDON

Home health agency · checklist from CareLens (CMS Care Compare data)

  • Which exact services will you provide, and how often will someone visit?
  • Who is my main point of contact, and how do I reach someone after hours?
  • How do you coordinate with my doctor and report changes in my condition?
  • What is your experience with my specific condition or recovery needs?
  • Are your visits covered by my insurance, and what would I pay out of pocket?

Source: CMS Care Compare · data current as of June 2025.