← All home health agencies
Home health agency · CMS Certification 447500

UNIVERSITY OF TN MEDICAL CENTER HOME HEALTH SERV

3301 WEST ANDREW JOHNSON STE. 100, MORRISTOWN, TN 37814

(423) 586-9291

Value63/ 100

3★ care at below-average cost — fair value

Score = 60% quality + 40% relative cost within category

CMS Quality of Patient Care Rating
3of 5 stars

Quality & Operations

CMS-reported ratings and certification data

Quality of patient care rating
3 of 5 stars
Patient survey rating
5 of 5 stars
Date certified
1985-09-09

Services offered

NursingPhysical therapyOccupational therapySpeech pathologyMedical socialHome health aide

Agency details

Ownership
PROPRIETARY

What CMS measures show

Reported by CMS for this provider — compare against others nearby before deciding

How patients improved

Share of patients who got better at everyday activities during their care

Got better at walking or moving around(551 patients)
86.2%
Got better at getting in and out of bed(551 patients)
89.94%
Got better at bathing(551 patients)
90.25%
Breathing improved(551 patients)
90.1%
Got better at taking medications correctly(547 patients)
87.12%
Discharge function score(551 patients)
75.86%

Timeliness and safety

Began care in a timely manner(832 patients)
91.59%
Acted on medication issues promptly(833 patients)
77.43%
Patients with a fall causing major injuryLower is better.(833 patients)
3.36%
New or worsened pressure soresLower is better.(603 patients)
0.38%
Checked whether patients received a flu shot(607 patients)
61.29%

Hospital use and care transitions

What happened after home health care began

Returned to the community after care(605 patients)
84.15%
Readmitted to a hospital when it may have been preventableLower is better.(295 patients)
3.89%
Hospitalized when it may have been preventableLower is better.(272 patients)
9.4%
Sent health information to the next provider(279 patients)
79.21%
Gave health information to the patient(543 patients)
94.11%

Get free help arranging home health care

Tell us what you need and a home health provider can call you to walk through what's available in your area. There's no cost and no obligation.

Prefer to talk? Call (602) 688-2064

What to look for

Which numbers matter most when choosing — in plain language

  • The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
  • Patient-survey ratings reflect real experiences with communication and reliability.
  • Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.

Questions to ask

Bring these to a tour, call, or appointment

Questions to ask — UNIVERSITY OF TN MEDICAL CENTER HOME HEALTH SERV

Home health agency · checklist from CareLens (CMS Care Compare data)

  • Which exact services will you provide, and how often will someone visit?
  • Who is my main point of contact, and how do I reach someone after hours?
  • How do you coordinate with my doctor and report changes in my condition?
  • What is your experience with my specific condition or recovery needs?
  • Are your visits covered by my insurance, and what would I pay out of pocket?

Source: CMS Care Compare · data current as of June 2025.