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Home health agency · CMS Certification 447495

CENTERWELL HOME HEALTH

5751 CORNELISON ROAD 6400 BLDG (BLDG B) STE 100, CHATTANOOGA, TN 37411

(423) 892-1122

Value83/ 100

5★ care at average cost — good value

Score = 60% quality + 40% relative cost within category

CMS Quality of Patient Care Rating
5of 5 stars

Quality & Operations

CMS-reported ratings and certification data

Quality of patient care rating
5 of 5 stars
Patient survey rating
4 of 5 stars
Date certified
1985-07-15

Services offered

NursingPhysical therapyOccupational therapySpeech pathologyMedical social

Agency details

Ownership
PROPRIETARY

What CMS measures show

Reported by CMS for this provider — compare against others nearby before deciding

How patients improved

Share of patients who got better at everyday activities during their care

Got better at walking or moving around(359 patients)
94.78%
Got better at getting in and out of bed(359 patients)
99.03%
Got better at bathing(359 patients)
94.44%
Breathing improved(328 patients)
98.21%
Got better at taking medications correctly(357 patients)
99.62%
Discharge function score(359 patients)
66.57%

Timeliness and safety

Began care in a timely manner(520 patients)
100%
Acted on medication issues promptly(520 patients)
98.27%
Patients with a fall causing major injuryLower is better.(511 patients)
0.98%
New or worsened pressure soresLower is better.(382 patients)
1%
Checked whether patients received a flu shot(353 patients)
47.31%

Hospital use and care transitions

What happened after home health care began

Returned to the community after care(457 patients)
78.58%
Readmitted to a hospital when it may have been preventableLower is better.(182 patients)
4.08%
Hospitalized when it may have been preventableLower is better.(234 patients)
7.61%
Sent health information to the next provider(179 patients)
74.3%
Gave health information to the patient(338 patients)
99.7%

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What to look for

Which numbers matter most when choosing — in plain language

  • The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
  • Patient-survey ratings reflect real experiences with communication and reliability.
  • Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.

Questions to ask

Bring these to a tour, call, or appointment

Questions to ask — CENTERWELL HOME HEALTH

Home health agency · checklist from CareLens (CMS Care Compare data)

  • Which exact services will you provide, and how often will someone visit?
  • Who is my main point of contact, and how do I reach someone after hours?
  • How do you coordinate with my doctor and report changes in my condition?
  • What is your experience with my specific condition or recovery needs?
  • Are your visits covered by my insurance, and what would I pay out of pocket?

Source: CMS Care Compare · data current as of June 2025.