SMOKY MOUNTAIN HOME HEALTH AND HOSPICE, INC
222 HERITAGE BLVD, NEWPORT, TN 37821
Worth a closer look before you decide
These figures come straight from CMS. They are flags to ask about, not a verdict — read the full detail below.
2★ care at average cost — needs review
Score = 60% quality + 40% relative cost within category
Quality & Operations
CMS-reported ratings and certification data
- Quality of patient care rating
- 2 of 5 stars
- Patient survey rating
- 5 of 5 stars
- Date certified
- 1982-12-28
Services offered
Agency details
- Ownership
- PROPRIETARY
What CMS measures show
Reported by CMS for this provider — compare against others nearby before deciding
How patients improved
Share of patients who got better at everyday activities during their care
- Got better at walking or moving around(940 patients)
- 79.55%
- Got better at getting in and out of bed(938 patients)
- 85.56%
- Got better at bathing(940 patients)
- 76.1%
- Breathing improved(816 patients)
- 74.37%
- Got better at taking medications correctly(888 patients)
- 69.51%
- Discharge function score(944 patients)
- 70.76%
Timeliness and safety
- Began care in a timely manner(1,207 patients)
- 96.77%
- Acted on medication issues promptly(1,207 patients)
- 93.87%
- Patients with a fall causing major injuryLower is better.(1,194 patients)
- 0.92%
- New or worsened pressure soresLower is better.(972 patients)
- 0.09%
- Checked whether patients received a flu shot(740 patients)
- 66.49%
Hospital use and care transitions
What happened after home health care began
- Returned to the community after care(603 patients)
- 90.04%
- Readmitted to a hospital when it may have been preventableLower is better.(377 patients)
- 3.87%
- Hospitalized when it may have been preventableLower is better.(311 patients)
- 10.09%
- Sent health information to the next provider(311 patients)
- 74.6%
- Gave health information to the patient(891 patients)
- 98.99%
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What to look for
Which numbers matter most when choosing — in plain language
- The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
- Patient-survey ratings reflect real experiences with communication and reliability.
- Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.
Questions to ask
Bring these to a tour, call, or appointment
Questions to ask — SMOKY MOUNTAIN HOME HEALTH AND HOSPICE, INC
Home health agency · checklist from CareLens (CMS Care Compare data)
- Which exact services will you provide, and how often will someone visit?
- Who is my main point of contact, and how do I reach someone after hours?
- How do you coordinate with my doctor and report changes in my condition?
- What is your experience with my specific condition or recovery needs?
- Are your visits covered by my insurance, and what would I pay out of pocket?
Related data
Explore this facility across other Healthparse brands
Source: CMS Care Compare · data current as of June 2025.