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Home health agency · CMS Certification 407051

BEST OPTION HEALTHCARE PUERTO RICO

359 DE DIEGO AVENUE SUITE 201, SAN JUAN, PR 00909

(787) 723-6868

Value96/ 100
Best value

5★ care at below-average cost — strong value

Score = 60% quality + 40% relative cost within category

CMS Quality of Patient Care Rating
5of 5 stars

Quality & Operations

CMS-reported ratings and certification data

Quality of patient care rating
5 of 5 stars
Patient survey rating
3 of 5 stars
Date certified
2017-11-29

Services offered

NursingPhysical therapyOccupational therapySpeech pathologyMedical socialHome health aide

Agency details

Ownership
PROPRIETARY

What CMS measures show

Reported by CMS for this provider — compare against others nearby before deciding

How patients improved

Share of patients who got better at everyday activities during their care

Got better at walking or moving around(2,745 patients)
99.42%
Got better at getting in and out of bed(2,743 patients)
96.72%
Got better at bathing(2,746 patients)
100%
Breathing improved(329 patients)
100%
Got better at taking medications correctly(2,713 patients)
97.79%
Discharge function score(2,746 patients)
59.98%

Timeliness and safety

Began care in a timely manner(4,206 patients)
97.43%
Acted on medication issues promptly(4,206 patients)
99.5%
Patients with a fall causing major injuryLower is better.(4,206 patients)
0.24%
New or worsened pressure soresLower is better.(3,002 patients)
0%
Checked whether patients received a flu shot(2,497 patients)
10.89%

Hospital use and care transitions

What happened after home health care began

Returned to the community after care(1,032 patients)
77.05%
Readmitted to a hospital when it may have been preventableLower is better.(444 patients)
4.53%
Hospitalized when it may have been preventableLower is better.(430 patients)
7.72%
Sent health information to the next provider(1,546 patients)
99.81%
Gave health information to the patient(2,585 patients)
100%

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What to look for

Which numbers matter most when choosing — in plain language

  • The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
  • Patient-survey ratings reflect real experiences with communication and reliability.
  • Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.

Questions to ask

Bring these to a tour, call, or appointment

Questions to ask — BEST OPTION HEALTHCARE PUERTO RICO

Home health agency · checklist from CareLens (CMS Care Compare data)

  • Which exact services will you provide, and how often will someone visit?
  • Who is my main point of contact, and how do I reach someone after hours?
  • How do you coordinate with my doctor and report changes in my condition?
  • What is your experience with my specific condition or recovery needs?
  • Are your visits covered by my insurance, and what would I pay out of pocket?

Source: CMS Care Compare · data current as of June 2025.