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Home health agency · CMS Certification 397061

VNA OF HANOVER AND SPRING GROVE

440 NORTH MADISON ST, HANOVER, PA 17331

(717) 637-1227

Worth a closer look before you decide

These figures come straight from CMS. They are flags to ask about, not a verdict — read the full detail below.

Value28/ 100

2★ care at above-average cost — needs review

Score = 60% quality + 40% relative cost within category

CMS Quality of Patient Care Rating
2of 5 stars

Quality & Operations

CMS-reported ratings and certification data

Quality of patient care rating
2 of 5 stars
Patient survey rating
4 of 5 stars
Date certified
1966-09-16

Services offered

NursingPhysical therapyOccupational therapyMedical socialHome health aide

Agency details

Ownership
PROPRIETARY

What CMS measures show

Reported by CMS for this provider — compare against others nearby before deciding

How patients improved

Share of patients who got better at everyday activities during their care

Got better at walking or moving around(1,054 patients)
78.82%
Got better at getting in and out of bed(1,054 patients)
80.69%
Got better at bathing(1,056 patients)
76.85%
Breathing improved(838 patients)
69.87%
Got better at taking medications correctly(1,050 patients)
74.61%
Discharge function score(1,056 patients)
67.14%

Timeliness and safety

Began care in a timely manner(1,555 patients)
98.07%
Acted on medication issues promptly(1,556 patients)
91.07%
Patients with a fall causing major injuryLower is better.(1,457 patients)
1.03%
New or worsened pressure soresLower is better.(1,095 patients)
0.37%
Checked whether patients received a flu shot(845 patients)
47.57%

Hospital use and care transitions

What happened after home health care began

Returned to the community after care(856 patients)
88.73%
Readmitted to a hospital when it may have been preventableLower is better.(574 patients)
4.77%
Hospitalized when it may have been preventableLower is better.(481 patients)
11.88%
Sent health information to the next provider(536 patients)
86.57%
Gave health information to the patient(1,005 patients)
90.55%

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What to look for

Which numbers matter most when choosing — in plain language

  • The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
  • Patient-survey ratings reflect real experiences with communication and reliability.
  • Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.

Questions to ask

Bring these to a tour, call, or appointment

Questions to ask — VNA OF HANOVER AND SPRING GROVE

Home health agency · checklist from CareLens (CMS Care Compare data)

  • Which exact services will you provide, and how often will someone visit?
  • Who is my main point of contact, and how do I reach someone after hours?
  • How do you coordinate with my doctor and report changes in my condition?
  • What is your experience with my specific condition or recovery needs?
  • Are your visits covered by my insurance, and what would I pay out of pocket?

Source: CMS Care Compare · data current as of June 2025.