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Home health agency · CMS Certification 397015

MERCY HOME HEALTH

41 UNIVERSITY DRIVE SUITE 103, NEWTOWN, PA 18940

(267) 569-0760

Value67/ 100

4★ care at average cost — good value

Score = 60% quality + 40% relative cost within category

CMS Quality of Patient Care Rating
4of 5 stars

Quality & Operations

CMS-reported ratings and certification data

Quality of patient care rating
4 of 5 stars
Patient survey rating
4 of 5 stars
Date certified
1966-07-01

Services offered

NursingPhysical therapyOccupational therapySpeech pathologyMedical socialHome health aide

Agency details

Ownership
NON-PROFIT

What CMS measures show

Reported by CMS for this provider — compare against others nearby before deciding

How patients improved

Share of patients who got better at everyday activities during their care

Got better at walking or moving around(14,054 patients)
91.86%
Got better at getting in and out of bed(14,051 patients)
93.14%
Got better at bathing(14,058 patients)
93.75%
Breathing improved(14,174 patients)
94.63%
Got better at taking medications correctly(13,987 patients)
93.18%
Discharge function score(14,053 patients)
75.22%

Timeliness and safety

Began care in a timely manner(21,185 patients)
97.8%
Acted on medication issues promptly(21,188 patients)
93.69%
Patients with a fall causing major injuryLower is better.(21,136 patients)
0.57%
New or worsened pressure soresLower is better.(15,046 patients)
0.22%
Checked whether patients received a flu shot(12,686 patients)
59.07%

Hospital use and care transitions

What happened after home health care began

Returned to the community after care(10,901 patients)
87.12%
Readmitted to a hospital when it may have been preventableLower is better.(7,426 patients)
4.1%
Hospitalized when it may have been preventableLower is better.(5,505 patients)
11.5%
Sent health information to the next provider(6,560 patients)
98.64%
Gave health information to the patient(14,488 patients)
97.61%

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What to look for

Which numbers matter most when choosing — in plain language

  • The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
  • Patient-survey ratings reflect real experiences with communication and reliability.
  • Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.

Questions to ask

Bring these to a tour, call, or appointment

Questions to ask — MERCY HOME HEALTH

Home health agency · checklist from CareLens (CMS Care Compare data)

  • Which exact services will you provide, and how often will someone visit?
  • Who is my main point of contact, and how do I reach someone after hours?
  • How do you coordinate with my doctor and report changes in my condition?
  • What is your experience with my specific condition or recovery needs?
  • Are your visits covered by my insurance, and what would I pay out of pocket?

Source: CMS Care Compare · data current as of June 2025.