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Home health agency · CMS Certification 387090

GOOD SHEPHERD HOME HEALTH

645 NW ORCHARD AVENUE, SUITE 500, HERMISTON, OR 97838

(541) 667-3542

Worth a closer look before you decide

These figures come straight from CMS. They are flags to ask about, not a verdict — read the full detail below.

CMS Quality of Patient Care Rating
2of 5 stars

Quality & Operations

CMS-reported ratings and certification data

Quality of patient care rating
2 of 5 stars
Patient survey rating
3 of 5 stars
Date certified
1986-02-12

Services offered

NursingPhysical therapyOccupational therapySpeech pathologyMedical socialHome health aide

Agency details

Ownership
NON-PROFIT

What CMS measures show

Reported by CMS for this provider — compare against others nearby before deciding

How patients improved

Share of patients who got better at everyday activities during their care

Got better at walking or moving around(449 patients)
79.84%
Got better at getting in and out of bed(432 patients)
84.43%
Got better at bathing(451 patients)
81.09%
Breathing improved(275 patients)
86.31%
Got better at taking medications correctly(367 patients)
73.34%
Discharge function score(459 patients)
72.98%

Timeliness and safety

Began care in a timely manner(645 patients)
90.08%
Acted on medication issues promptly(646 patients)
92.11%
Patients with a fall causing major injuryLower is better.(620 patients)
0.81%
New or worsened pressure soresLower is better.(482 patients)
0.65%
Checked whether patients received a flu shot(375 patients)
43.73%

Hospital use and care transitions

What happened after home health care began

Returned to the community after care(679 patients)
84.17%
Readmitted to a hospital when it may have been preventableLower is better.(399 patients)
4.39%
Hospitalized when it may have been preventableLower is better.(339 patients)
7.45%
Sent health information to the next provider(219 patients)
52.97%
Gave health information to the patient(422 patients)
91%

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What to look for

Which numbers matter most when choosing — in plain language

  • The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
  • Patient-survey ratings reflect real experiences with communication and reliability.
  • Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.

Questions to ask

Bring these to a tour, call, or appointment

Questions to ask — GOOD SHEPHERD HOME HEALTH

Home health agency · checklist from CareLens (CMS Care Compare data)

  • Which exact services will you provide, and how often will someone visit?
  • Who is my main point of contact, and how do I reach someone after hours?
  • How do you coordinate with my doctor and report changes in my condition?
  • What is your experience with my specific condition or recovery needs?
  • Are your visits covered by my insurance, and what would I pay out of pocket?

Source: CMS Care Compare · data current as of June 2025.