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Home health agency · CMS Certification 369352

HEALTH CARE CONNECT LLC

6175 SOM CENTER ROAD SUITE 130, SOLON, OH 44139

(216) 903-9343

Worth a closer look before you decide

These figures come straight from CMS. They are flags to ask about, not a verdict — read the full detail below.

CMS Quality of Patient Care Rating
2of 5 stars

Quality & Operations

CMS-reported ratings and certification data

Quality of patient care rating
2 of 5 stars
Patient survey rating
Not yet reported by CMS
Date certified
2023-03-02

Agency details

Ownership
-

What CMS measures show

Reported by CMS for this provider — compare against others nearby before deciding

How patients improved

Share of patients who got better at everyday activities during their care

Got better at walking or moving around(32 patients)
78.2%
Got better at getting in and out of bed(31 patients)
73.45%
Got better at bathing(32 patients)
72.24%
Breathing improved(28 patients)
93.24%
Got better at taking medications correctly(21 patients)
88.16%
Discharge function score(33 patients)
45.45%

Timeliness and safety

Began care in a timely manner(59 patients)
52.54%
Acted on medication issues promptly(59 patients)
94.92%
Patients with a fall causing major injuryLower is better.(59 patients)
0%
New or worsened pressure soresLower is better.(33 patients)
0%
Checked whether patients received a flu shot(35 patients)
37.14%

Hospital use and care transitions

What happened after home health care began

Returned to the community after care(10 patients)
-

The number of patient episodes for this measure is too small to report.

Readmitted to a hospital when it may have been preventableLower is better.
-

This measure currently does not have data or provider has been certified/recertified for less than 6 months.

Hospitalized when it may have been preventableLower is better.(10 patients)
-

The number of patient episodes for this measure is too small to report.

Sent health information to the next provider(29 patients)
82.76%
Gave health information to the patient(29 patients)
89.66%

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What to look for

Which numbers matter most when choosing — in plain language

  • The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
  • Patient-survey ratings reflect real experiences with communication and reliability.
  • Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.

Questions to ask

Bring these to a tour, call, or appointment

Questions to ask — HEALTH CARE CONNECT LLC

Home health agency · checklist from CareLens (CMS Care Compare data)

  • Which exact services will you provide, and how often will someone visit?
  • Who is my main point of contact, and how do I reach someone after hours?
  • How do you coordinate with my doctor and report changes in my condition?
  • What is your experience with my specific condition or recovery needs?
  • Are your visits covered by my insurance, and what would I pay out of pocket?

Source: CMS Care Compare · data current as of June 2025.