CARETENDERS
6000 LOMBARDO CENTER, SUITE 420, SEVEN HILLS, OH 44131
Worth a closer look before you decide
These figures come straight from CMS. They are flags to ask about, not a verdict — read the full detail below.
2★ care at average cost — needs review
Score = 60% quality + 40% relative cost within category
Quality & Operations
CMS-reported ratings and certification data
- Quality of patient care rating
- 2 of 5 stars
- Patient survey rating
- 2 of 5 stars
- Date certified
- 1998-10-19
Services offered
Agency details
- Ownership
- PROPRIETARY
What CMS measures show
Reported by CMS for this provider — compare against others nearby before deciding
How patients improved
Share of patients who got better at everyday activities during their care
- Got better at walking or moving around(797 patients)
- 83.8%
- Got better at getting in and out of bed(796 patients)
- 83.19%
- Got better at bathing(796 patients)
- 86.32%
- Breathing improved(744 patients)
- 89.35%
- Got better at taking medications correctly(791 patients)
- 78.67%
- Discharge function score(797 patients)
- 58.97%
Timeliness and safety
- Began care in a timely manner(1,113 patients)
- 94.07%
- Acted on medication issues promptly(1,115 patients)
- 96.5%
- Patients with a fall causing major injuryLower is better.(1,114 patients)
- 1.44%
- New or worsened pressure soresLower is better.(840 patients)
- 0.21%
- Checked whether patients received a flu shot(743 patients)
- 62.58%
Hospital use and care transitions
What happened after home health care began
- Returned to the community after care(695 patients)
- 94.51%
- Readmitted to a hospital when it may have been preventableLower is better.(409 patients)
- 4.73%
- Hospitalized when it may have been preventableLower is better.(309 patients)
- 8.05%
- Sent health information to the next provider(310 patients)
- 96.77%
- Gave health information to the patient(797 patients)
- 97.87%
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What to look for
Which numbers matter most when choosing — in plain language
- The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
- Patient-survey ratings reflect real experiences with communication and reliability.
- Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.
Questions to ask
Bring these to a tour, call, or appointment
Questions to ask — CARETENDERS
Home health agency · checklist from CareLens (CMS Care Compare data)
- Which exact services will you provide, and how often will someone visit?
- Who is my main point of contact, and how do I reach someone after hours?
- How do you coordinate with my doctor and report changes in my condition?
- What is your experience with my specific condition or recovery needs?
- Are your visits covered by my insurance, and what would I pay out of pocket?
Related data
Explore this facility across other Healthparse brands
Source: CMS Care Compare · data current as of June 2025.