HERITAGE HEALTH CARE SERVICES
2615 FT AMANDA ROAD, LIMA, OH 45804
Worth a closer look before you decide
These figures come straight from CMS. They are flags to ask about, not a verdict — read the full detail below.
2★ care at average cost — needs review
Score = 60% quality + 40% relative cost within category
Quality & Operations
CMS-reported ratings and certification data
- Quality of patient care rating
- 2 of 5 stars
- Patient survey rating
- 3 of 5 stars
- Date certified
- 1994-08-11
Services offered
Agency details
- Ownership
- PROPRIETARY
What CMS measures show
Reported by CMS for this provider — compare against others nearby before deciding
How patients improved
Share of patients who got better at everyday activities during their care
- Got better at walking or moving around(731 patients)
- 79.01%
- Got better at getting in and out of bed(729 patients)
- 76.42%
- Got better at bathing(729 patients)
- 79.06%
- Breathing improved(570 patients)
- 79.38%
- Got better at taking medications correctly(719 patients)
- 67.06%
- Discharge function score(732 patients)
- 39.07%
Timeliness and safety
- Began care in a timely manner(1,044 patients)
- 97.51%
- Acted on medication issues promptly(1,044 patients)
- 80.08%
- Patients with a fall causing major injuryLower is better.(922 patients)
- 0.98%
- New or worsened pressure soresLower is better.(740 patients)
- 0.23%
- Checked whether patients received a flu shot(652 patients)
- 50.15%
Hospital use and care transitions
What happened after home health care began
- Returned to the community after care(675 patients)
- 81.32%
- Readmitted to a hospital when it may have been preventableLower is better.(379 patients)
- 3.92%
- Hospitalized when it may have been preventableLower is better.(342 patients)
- 10.91%
- Sent health information to the next provider(351 patients)
- 56.13%
- Gave health information to the patient(685 patients)
- 90.07%
Get free help arranging home health care
Tell us what you need and a home health provider can call you to walk through what's available in your area. There's no cost and no obligation.
Prefer to talk? Call (602) 688-2064
What to look for
Which numbers matter most when choosing — in plain language
- The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
- Patient-survey ratings reflect real experiences with communication and reliability.
- Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.
Questions to ask
Bring these to a tour, call, or appointment
Questions to ask — HERITAGE HEALTH CARE SERVICES
Home health agency · checklist from CareLens (CMS Care Compare data)
- Which exact services will you provide, and how often will someone visit?
- Who is my main point of contact, and how do I reach someone after hours?
- How do you coordinate with my doctor and report changes in my condition?
- What is your experience with my specific condition or recovery needs?
- Are your visits covered by my insurance, and what would I pay out of pocket?
Related data
Explore this facility across other Healthparse brands
Source: CMS Care Compare · data current as of June 2025.