CARETENDERS VNA
2563 E MAIN ST, SUITES E, F, G, LANCASTER, OH 43130
Worth a closer look before you decide
These figures come straight from CMS. They are flags to ask about, not a verdict — read the full detail below.
2★ care at below-average cost — needs review
Score = 60% quality + 40% relative cost within category
Quality & Operations
CMS-reported ratings and certification data
- Quality of patient care rating
- 2 of 5 stars
- Patient survey rating
- 4 of 5 stars
- Date certified
- 1976-04-12
Services offered
Agency details
- Ownership
- PROPRIETARY
What CMS measures show
Reported by CMS for this provider — compare against others nearby before deciding
How patients improved
Share of patients who got better at everyday activities during their care
- Got better at walking or moving around(842 patients)
- 87.56%
- Got better at getting in and out of bed(842 patients)
- 87.49%
- Got better at bathing(845 patients)
- 86.7%
- Breathing improved(829 patients)
- 84.23%
- Got better at taking medications correctly(838 patients)
- 80.2%
- Discharge function score(846 patients)
- 62.77%
Timeliness and safety
- Began care in a timely manner(1,364 patients)
- 96.19%
- Acted on medication issues promptly(1,366 patients)
- 88.58%
- Patients with a fall causing major injuryLower is better.(1,363 patients)
- 1.1%
- New or worsened pressure soresLower is better.(887 patients)
- 0.64%
- Checked whether patients received a flu shot(934 patients)
- 60.39%
Hospital use and care transitions
What happened after home health care began
- Returned to the community after care(977 patients)
- 88.1%
- Readmitted to a hospital when it may have been preventableLower is better.(720 patients)
- 4.07%
- Hospitalized when it may have been preventableLower is better.(493 patients)
- 12.48%
- Sent health information to the next provider(554 patients)
- 95.49%
- Gave health information to the patient(799 patients)
- 88.61%
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What to look for
Which numbers matter most when choosing — in plain language
- The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
- Patient-survey ratings reflect real experiences with communication and reliability.
- Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.
Questions to ask
Bring these to a tour, call, or appointment
Questions to ask — CARETENDERS VNA
Home health agency · checklist from CareLens (CMS Care Compare data)
- Which exact services will you provide, and how often will someone visit?
- Who is my main point of contact, and how do I reach someone after hours?
- How do you coordinate with my doctor and report changes in my condition?
- What is your experience with my specific condition or recovery needs?
- Are your visits covered by my insurance, and what would I pay out of pocket?
Related data
Explore this facility across other Healthparse brands
Source: CMS Care Compare · data current as of June 2025.