PHC HOME HEALTH-WAKE
119 SW MAYNARD ROAD SUITE 170 A, CARY, NC 27511
Quality & Operations
CMS-reported ratings and certification data
- Quality of patient care rating
- 3 of 5 stars
- Patient survey rating
- 5 of 5 stars
- Date certified
- 2021-11-29
Services offered
Agency details
- Ownership
- PROPRIETARY
What CMS measures show
Reported by CMS for this provider — compare against others nearby before deciding
How patients improved
Share of patients who got better at everyday activities during their care
- Got better at walking or moving around(254 patients)
- 84.29%
- Got better at getting in and out of bed(254 patients)
- 90.48%
- Got better at bathing(254 patients)
- 86.05%
- Breathing improved(251 patients)
- 84.34%
- Got better at taking medications correctly(250 patients)
- 84.94%
- Discharge function score(254 patients)
- 73.23%
Timeliness and safety
- Began care in a timely manner(362 patients)
- 100%
- Acted on medication issues promptly(362 patients)
- 97.79%
- Patients with a fall causing major injuryLower is better.(357 patients)
- 1.12%
- New or worsened pressure soresLower is better.(258 patients)
- 0%
- Checked whether patients received a flu shot(235 patients)
- 74.47%
Hospital use and care transitions
What happened after home health care began
- Returned to the community after care(31 patients)
- 84.46%
- Readmitted to a hospital when it may have been preventableLower is better.(22 patients)
- 3.98%
- Hospitalized when it may have been preventableLower is better.(26 patients)
- 10.29%
- Sent health information to the next provider(114 patients)
- 66.67%
- Gave health information to the patient(246 patients)
- 97.56%
Get free help arranging home health care
Tell us what you need and a home health provider can call you to walk through what's available in your area. There's no cost and no obligation.
Prefer to talk? Call (602) 688-2064
What to look for
Which numbers matter most when choosing — in plain language
- The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
- Patient-survey ratings reflect real experiences with communication and reliability.
- Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.
Questions to ask
Bring these to a tour, call, or appointment
Questions to ask — PHC HOME HEALTH-WAKE
Home health agency · checklist from CareLens (CMS Care Compare data)
- Which exact services will you provide, and how often will someone visit?
- Who is my main point of contact, and how do I reach someone after hours?
- How do you coordinate with my doctor and report changes in my condition?
- What is your experience with my specific condition or recovery needs?
- Are your visits covered by my insurance, and what would I pay out of pocket?
Related data
Explore this facility across other Healthparse brands
Source: CMS Care Compare · data current as of June 2025.