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Home health agency · CMS Certification 347234

INTERIM HEALTHCARE OF THE TRIAD INC.

330 BILLINGSLEY ROAD, CHARLOTTE, NC 28211

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Value96/ 100
Best value

5★ care at below-average cost — strong value

Score = 60% quality + 40% relative cost within category

CMS Quality of Patient Care Rating
5of 5 stars

Quality & Operations

CMS-reported ratings and certification data

Quality of patient care rating
5 of 5 stars
Patient survey rating
4 of 5 stars
Date certified
2000-12-01

Services offered

NursingPhysical therapyOccupational therapySpeech pathologyHome health aide

Agency details

Ownership
PROPRIETARY

What CMS measures show

Reported by CMS for this provider — compare against others nearby before deciding

How patients improved

Share of patients who got better at everyday activities during their care

Got better at walking or moving around(3,324 patients)
94.16%
Got better at getting in and out of bed(3,290 patients)
93.78%
Got better at bathing(3,348 patients)
95.35%
Breathing improved(2,729 patients)
100%
Got better at taking medications correctly(3,124 patients)
97.35%
Discharge function score(3,369 patients)
82.37%

Timeliness and safety

Began care in a timely manner(4,096 patients)
99.78%
Acted on medication issues promptly(4,098 patients)
93.34%
Patients with a fall causing major injuryLower is better.(3,664 patients)
0.22%
New or worsened pressure soresLower is better.(3,401 patients)
0.53%
Checked whether patients received a flu shot(2,362 patients)
37.98%

Hospital use and care transitions

What happened after home health care began

Returned to the community after care(1,603 patients)
83.79%
Readmitted to a hospital when it may have been preventableLower is better.(945 patients)
4.07%
Hospitalized when it may have been preventableLower is better.(765 patients)
8.33%
Sent health information to the next provider(892 patients)
42.83%
Gave health information to the patient(3,203 patients)
67.78%

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What to look for

Which numbers matter most when choosing — in plain language

  • The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
  • Patient-survey ratings reflect real experiences with communication and reliability.
  • Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.

Questions to ask

Bring these to a tour, call, or appointment

Questions to ask — INTERIM HEALTHCARE OF THE TRIAD INC.

Home health agency · checklist from CareLens (CMS Care Compare data)

  • Which exact services will you provide, and how often will someone visit?
  • Who is my main point of contact, and how do I reach someone after hours?
  • How do you coordinate with my doctor and report changes in my condition?
  • What is your experience with my specific condition or recovery needs?
  • Are your visits covered by my insurance, and what would I pay out of pocket?

Source: CMS Care Compare · data current as of June 2025.