ENCOMPASS HOME HEALTH OF NORTH CAROLINA
5 OAK BRANCH DRIVE, STE 5E, GREENSBORO, NC 27407
Worth a closer look before you decide
These figures come straight from CMS. They are flags to ask about, not a verdict — read the full detail below.
2★ care at average cost — needs review
Score = 60% quality + 40% relative cost within category
Quality & Operations
CMS-reported ratings and certification data
- Quality of patient care rating
- 2 of 5 stars
- Patient survey rating
- 4 of 5 stars
- Date certified
- 1988-01-06
Services offered
Agency details
- Ownership
- PROPRIETARY
What CMS measures show
Reported by CMS for this provider — compare against others nearby before deciding
How patients improved
Share of patients who got better at everyday activities during their care
- Got better at walking or moving around(819 patients)
- 81.91%
- Got better at getting in and out of bed(816 patients)
- 85.88%
- Got better at bathing(819 patients)
- 84.62%
- Breathing improved(850 patients)
- 85.97%
- Got better at taking medications correctly(815 patients)
- 85.44%
- Discharge function score(826 patients)
- 70.94%
Timeliness and safety
- Began care in a timely manner(1,168 patients)
- 96.75%
- Acted on medication issues promptly(1,168 patients)
- 94.61%
- Patients with a fall causing major injuryLower is better.(1,162 patients)
- 0.95%
- New or worsened pressure soresLower is better.(925 patients)
- 0.15%
- Checked whether patients received a flu shot(748 patients)
- 61.9%
Hospital use and care transitions
What happened after home health care began
- Returned to the community after care(646 patients)
- 87.82%
- Readmitted to a hospital when it may have been preventableLower is better.(421 patients)
- 3.4%
- Hospitalized when it may have been preventableLower is better.(224 patients)
- 12.99%
- Sent health information to the next provider(274 patients)
- 62.04%
- Gave health information to the patient(885 patients)
- 96.95%
Get free help arranging home health care
Tell us what you need and a home health provider can call you to walk through what's available in your area. There's no cost and no obligation.
Prefer to talk? Call (602) 688-2064
What to look for
Which numbers matter most when choosing — in plain language
- The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
- Patient-survey ratings reflect real experiences with communication and reliability.
- Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.
Questions to ask
Bring these to a tour, call, or appointment
Questions to ask — ENCOMPASS HOME HEALTH OF NORTH CAROLINA
Home health agency · checklist from CareLens (CMS Care Compare data)
- Which exact services will you provide, and how often will someone visit?
- Who is my main point of contact, and how do I reach someone after hours?
- How do you coordinate with my doctor and report changes in my condition?
- What is your experience with my specific condition or recovery needs?
- Are your visits covered by my insurance, and what would I pay out of pocket?
Related data
Explore this facility across other Healthparse brands
Source: CMS Care Compare · data current as of June 2025.