LOURDES AT HOME CHHA
4102 OLD VESTAL ROAD, VESTAL, NY 13850
Quality & Operations
CMS-reported ratings and certification data
- Quality of patient care rating
- 3 of 5 stars
- Patient survey rating
- 4 of 5 stars
- Date certified
- 1999-07-22
Services offered
Agency details
- Ownership
- NON-PROFIT
What CMS measures show
Reported by CMS for this provider — compare against others nearby before deciding
How patients improved
Share of patients who got better at everyday activities during their care
- Got better at walking or moving around(1,102 patients)
- 83.6%
- Got better at getting in and out of bed(1,103 patients)
- 87.13%
- Got better at bathing(1,103 patients)
- 85.31%
- Breathing improved(903 patients)
- 84.15%
- Got better at taking medications correctly(1,098 patients)
- 81.04%
- Discharge function score(1,109 patients)
- 87.11%
Timeliness and safety
- Began care in a timely manner(1,355 patients)
- 99.56%
- Acted on medication issues promptly(1,355 patients)
- 99.11%
- Patients with a fall causing major injuryLower is better.(1,354 patients)
- 1.03%
- New or worsened pressure soresLower is better.(1,129 patients)
- 0.3%
- Checked whether patients received a flu shot(842 patients)
- 62.83%
Hospital use and care transitions
What happened after home health care began
- Returned to the community after care(739 patients)
- 87.26%
- Readmitted to a hospital when it may have been preventableLower is better.(439 patients)
- 4.76%
- Hospitalized when it may have been preventableLower is better.(348 patients)
- 10.41%
- Sent health information to the next provider(271 patients)
- 84.13%
- Gave health information to the patient(1,081 patients)
- 98.52%
Get free help arranging home health care
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What to look for
Which numbers matter most when choosing — in plain language
- The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
- Patient-survey ratings reflect real experiences with communication and reliability.
- Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.
Questions to ask
Bring these to a tour, call, or appointment
Questions to ask — LOURDES AT HOME CHHA
Home health agency · checklist from CareLens (CMS Care Compare data)
- Which exact services will you provide, and how often will someone visit?
- Who is my main point of contact, and how do I reach someone after hours?
- How do you coordinate with my doctor and report changes in my condition?
- What is your experience with my specific condition or recovery needs?
- Are your visits covered by my insurance, and what would I pay out of pocket?
Related data
Explore this facility across other Healthparse brands
Source: CMS Care Compare · data current as of June 2025.