PERSONAL TOUCH HOME AIDES OF NEW YORK INC
2555 OCEAN AVE, BROOKLYN, NY 11229
Worth a closer look before you decide
These figures come straight from CMS. They are flags to ask about, not a verdict — read the full detail below.
2★ care at above-average cost — needs review
Score = 60% quality + 40% relative cost within category
Quality & Operations
CMS-reported ratings and certification data
- Quality of patient care rating
- 2 of 5 stars
- Patient survey rating
- 1 of 5 stars
- Date certified
- 1988-12-02
Services offered
Agency details
- Ownership
- PROPRIETARY
What CMS measures show
Reported by CMS for this provider — compare against others nearby before deciding
How patients improved
Share of patients who got better at everyday activities during their care
- Got better at walking or moving around(334 patients)
- 75.82%
- Got better at getting in and out of bed(330 patients)
- 78.66%
- Got better at bathing(333 patients)
- 78.89%
- Breathing improved(177 patients)
- 99.07%
- Got better at taking medications correctly(272 patients)
- 66.52%
- Discharge function score(354 patients)
- 41.53%
Timeliness and safety
- Began care in a timely manner(420 patients)
- 70.71%
- Acted on medication issues promptly(448 patients)
- 74.33%
- Patients with a fall causing major injuryLower is better.(416 patients)
- 0%
- New or worsened pressure soresLower is better.(361 patients)
- 0%
- Checked whether patients received a flu shot(327 patients)
- 54.74%
Hospital use and care transitions
What happened after home health care began
- Returned to the community after care(269 patients)
- 85.35%
- Readmitted to a hospital when it may have been preventableLower is better.(192 patients)
- 5.78%
- Hospitalized when it may have been preventableLower is better.(120 patients)
- 7.86%
- Sent health information to the next provider(139 patients)
- 38.85%
- Gave health information to the patient(305 patients)
- 34.75%
Get free help arranging home health care
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What to look for
Which numbers matter most when choosing — in plain language
- The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
- Patient-survey ratings reflect real experiences with communication and reliability.
- Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.
Questions to ask
Bring these to a tour, call, or appointment
Questions to ask — PERSONAL TOUCH HOME AIDES OF NEW YORK INC
Home health agency · checklist from CareLens (CMS Care Compare data)
- Which exact services will you provide, and how often will someone visit?
- Who is my main point of contact, and how do I reach someone after hours?
- How do you coordinate with my doctor and report changes in my condition?
- What is your experience with my specific condition or recovery needs?
- Are your visits covered by my insurance, and what would I pay out of pocket?
Related data
Explore this facility across other Healthparse brands
Source: CMS Care Compare · data current as of June 2025.