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Home health agency · CMS Certification 337010

UR MEDICINE HOME CARE, CERTIFIED SERVICES, INC

2180 EMPIRE BOULEVARD, WEBSTER, NY 14580

(585) 787-2233

Value41/ 100

3★ care at above-average cost — fair value

Score = 60% quality + 40% relative cost within category

CMS Quality of Patient Care Rating
3of 5 stars

Quality & Operations

CMS-reported ratings and certification data

Quality of patient care rating
3 of 5 stars
Patient survey rating
4 of 5 stars
Date certified
1966-07-01

Services offered

NursingPhysical therapyOccupational therapySpeech pathologyMedical socialHome health aide

Agency details

Ownership
NON-PROFIT

What CMS measures show

Reported by CMS for this provider — compare against others nearby before deciding

How patients improved

Share of patients who got better at everyday activities during their care

Got better at walking or moving around(4,326 patients)
84.92%
Got better at getting in and out of bed(4,322 patients)
89.19%
Got better at bathing(4,327 patients)
88.55%
Breathing improved(3,944 patients)
91.93%
Got better at taking medications correctly(4,299 patients)
83.67%
Discharge function score(4,329 patients)
82.37%

Timeliness and safety

Began care in a timely manner(5,843 patients)
88.62%
Acted on medication issues promptly(5,844 patients)
95.7%
Patients with a fall causing major injuryLower is better.(5,836 patients)
0.63%
New or worsened pressure soresLower is better.(4,410 patients)
0.38%
Checked whether patients received a flu shot(3,521 patients)
63.14%

Hospital use and care transitions

What happened after home health care began

Returned to the community after care(1,947 patients)
87.04%
Readmitted to a hospital when it may have been preventableLower is better.(1,630 patients)
4.95%
Hospitalized when it may have been preventableLower is better.(824 patients)
8.43%
Sent health information to the next provider(1,512 patients)
92.26%
Gave health information to the patient(4,285 patients)
98.25%

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What to look for

Which numbers matter most when choosing — in plain language

  • The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
  • Patient-survey ratings reflect real experiences with communication and reliability.
  • Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.

Questions to ask

Bring these to a tour, call, or appointment

Questions to ask — UR MEDICINE HOME CARE, CERTIFIED SERVICES, INC

Home health agency · checklist from CareLens (CMS Care Compare data)

  • Which exact services will you provide, and how often will someone visit?
  • Who is my main point of contact, and how do I reach someone after hours?
  • How do you coordinate with my doctor and report changes in my condition?
  • What is your experience with my specific condition or recovery needs?
  • Are your visits covered by my insurance, and what would I pay out of pocket?

Source: CMS Care Compare · data current as of June 2025.