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Home health agency · CMS Certification 337006

VNA OF WESTERN NY CHHA

650 AIRBORNE PARKWAY, CHEEKTOWAGA, NY 14225

(716) 630-8000

Value49/ 100

3★ care at average cost — fair value

Score = 60% quality + 40% relative cost within category

CMS Quality of Patient Care Rating
3of 5 stars

Quality & Operations

CMS-reported ratings and certification data

Quality of patient care rating
3 of 5 stars
Patient survey rating
4 of 5 stars
Date certified
1966-07-01

Services offered

NursingPhysical therapyOccupational therapySpeech pathologyMedical socialHome health aide

Agency details

Ownership
NON-PROFIT

What CMS measures show

Reported by CMS for this provider — compare against others nearby before deciding

How patients improved

Share of patients who got better at everyday activities during their care

Got better at walking or moving around(19,892 patients)
89.85%
Got better at getting in and out of bed(19,903 patients)
90.37%
Got better at bathing(19,972 patients)
91.66%
Breathing improved(14,615 patients)
95.67%
Got better at taking medications correctly(19,752 patients)
87.3%
Discharge function score(20,029 patients)
80.73%

Timeliness and safety

Began care in a timely manner(25,653 patients)
98.6%
Acted on medication issues promptly(25,654 patients)
93.8%
Patients with a fall causing major injuryLower is better.(24,586 patients)
0.55%
New or worsened pressure soresLower is better.(20,384 patients)
0.31%
Checked whether patients received a flu shot(15,193 patients)
49.73%

Hospital use and care transitions

What happened after home health care began

Returned to the community after care(8,853 patients)
85.43%
Readmitted to a hospital when it may have been preventableLower is better.(4,911 patients)
3.89%
Hospitalized when it may have been preventableLower is better.(3,934 patients)
10.11%
Sent health information to the next provider(5,801 patients)
87.98%
Gave health information to the patient(19,667 patients)
95.97%

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What to look for

Which numbers matter most when choosing — in plain language

  • The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
  • Patient-survey ratings reflect real experiences with communication and reliability.
  • Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.

Questions to ask

Bring these to a tour, call, or appointment

Questions to ask — VNA OF WESTERN NY CHHA

Home health agency · checklist from CareLens (CMS Care Compare data)

  • Which exact services will you provide, and how often will someone visit?
  • Who is my main point of contact, and how do I reach someone after hours?
  • How do you coordinate with my doctor and report changes in my condition?
  • What is your experience with my specific condition or recovery needs?
  • Are your visits covered by my insurance, and what would I pay out of pocket?

Source: CMS Care Compare · data current as of June 2025.