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Home health agency · CMS Certification 327305

PLAINS REGIONAL MEDICAL CENTER HOME HEALTH CARE

2217 DILLON, CLOVIS, NM 88101

(575) 769-7399

Worth a closer look before you decide

These figures come straight from CMS. They are flags to ask about, not a verdict — read the full detail below.

CMS Quality of Patient Care Rating
2of 5 stars

Quality & Operations

CMS-reported ratings and certification data

Quality of patient care rating
2 of 5 stars
Patient survey rating
Not yet reported by CMS
Date certified
1979-02-14

Services offered

NursingPhysical therapyOccupational therapySpeech pathologyMedical socialHome health aide

Agency details

Ownership
NON-PROFIT

What CMS measures show

Reported by CMS for this provider — compare against others nearby before deciding

How patients improved

Share of patients who got better at everyday activities during their care

Got better at walking or moving around(194 patients)
82.74%
Got better at getting in and out of bed(195 patients)
87.52%
Got better at bathing(204 patients)
85.65%
Breathing improved(128 patients)
79.9%
Got better at taking medications correctly(193 patients)
81.63%
Discharge function score(207 patients)
72.95%

Timeliness and safety

Began care in a timely manner(311 patients)
99.36%
Acted on medication issues promptly(312 patients)
92.95%
Patients with a fall causing major injuryLower is better.(312 patients)
2.56%
New or worsened pressure soresLower is better.(222 patients)
0%
Checked whether patients received a flu shot(213 patients)
40.38%

Hospital use and care transitions

What happened after home health care began

Returned to the community after care(214 patients)
67.96%
Readmitted to a hospital when it may have been preventableLower is better.(112 patients)
4.16%
Hospitalized when it may have been preventableLower is better.(104 patients)
14.42%
Sent health information to the next provider(114 patients)
94.74%
Gave health information to the patient(197 patients)
100%

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What to look for

Which numbers matter most when choosing — in plain language

  • The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
  • Patient-survey ratings reflect real experiences with communication and reliability.
  • Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.

Questions to ask

Bring these to a tour, call, or appointment

Questions to ask — PLAINS REGIONAL MEDICAL CENTER HOME HEALTH CARE

Home health agency · checklist from CareLens (CMS Care Compare data)

  • Which exact services will you provide, and how often will someone visit?
  • Who is my main point of contact, and how do I reach someone after hours?
  • How do you coordinate with my doctor and report changes in my condition?
  • What is your experience with my specific condition or recovery needs?
  • Are your visits covered by my insurance, and what would I pay out of pocket?

Source: CMS Care Compare · data current as of June 2025.