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Home health agency · CMS Certification 277302

HOME AND CARE BILLINGS

1643 24TH STREET WEST, BILLINGS, MT 59102

(406) 371-7300

Worth a closer look before you decide

These figures come straight from CMS. They are flags to ask about, not a verdict — read the full detail below.

Value19/ 100

2★ care at above-average cost — needs review

Score = 60% quality + 40% relative cost within category

CMS Quality of Patient Care Rating
2of 5 stars

Quality & Operations

CMS-reported ratings and certification data

Quality of patient care rating
2 of 5 stars
Patient survey rating
Not yet reported by CMS
Date certified
2023-05-11

Agency details

Ownership
-

What CMS measures show

Reported by CMS for this provider — compare against others nearby before deciding

How patients improved

Share of patients who got better at everyday activities during their care

Got better at walking or moving around(37 patients)
75.65%
Got better at getting in and out of bed(32 patients)
72.93%
Got better at bathing(33 patients)
69.75%
Breathing improved
-

The number of patient episodes for this measure is too small to report.

Got better at taking medications correctly(29 patients)
80.9%
Discharge function score(37 patients)
45.95%

Timeliness and safety

Began care in a timely manner(70 patients)
75.71%
Acted on medication issues promptly(72 patients)
73.61%
Patients with a fall causing major injuryLower is better.(65 patients)
10.77%
New or worsened pressure soresLower is better.(41 patients)
0%
Checked whether patients received a flu shot(47 patients)
44.68%

Hospital use and care transitions

What happened after home health care began

Returned to the community after care(184 patients)
72.22%
Readmitted to a hospital when it may have been preventableLower is better.(74 patients)
4.08%
Hospitalized when it may have been preventableLower is better.(133 patients)
13%
Sent health information to the next provider(40 patients)
20%
Gave health information to the patient(32 patients)
68.75%

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What to look for

Which numbers matter most when choosing — in plain language

  • The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
  • Patient-survey ratings reflect real experiences with communication and reliability.
  • Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.

Questions to ask

Bring these to a tour, call, or appointment

Questions to ask — HOME AND CARE BILLINGS

Home health agency · checklist from CareLens (CMS Care Compare data)

  • Which exact services will you provide, and how often will someone visit?
  • Who is my main point of contact, and how do I reach someone after hours?
  • How do you coordinate with my doctor and report changes in my condition?
  • What is your experience with my specific condition or recovery needs?
  • Are your visits covered by my insurance, and what would I pay out of pocket?

Source: CMS Care Compare · data current as of June 2025.