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Home health agency · CMS Certification 267002

VISITING NURSE ASSOCIATION

1300 E 104TH STREET, STE 300, KANSAS CITY, MO 64114

(816) 531-1200

Worth a closer look before you decide

These figures come straight from CMS. They are flags to ask about, not a verdict — read the full detail below.

Value25/ 100

2★ care at above-average cost — needs review

Score = 60% quality + 40% relative cost within category

CMS Quality of Patient Care Rating
2of 5 stars

Quality & Operations

CMS-reported ratings and certification data

Quality of patient care rating
2 of 5 stars
Patient survey rating
4 of 5 stars
Date certified
1966-07-01

Services offered

NursingPhysical therapyOccupational therapySpeech pathologyMedical socialHome health aide

Agency details

Ownership
NON-PROFIT

What CMS measures show

Reported by CMS for this provider — compare against others nearby before deciding

How patients improved

Share of patients who got better at everyday activities during their care

Got better at walking or moving around(1,086 patients)
82.95%
Got better at getting in and out of bed(1,087 patients)
84.86%
Got better at bathing(1,089 patients)
84.65%
Breathing improved(1,006 patients)
85.69%
Got better at taking medications correctly(1,076 patients)
79.62%
Discharge function score(1,089 patients)
68.23%

Timeliness and safety

Began care in a timely manner(1,548 patients)
88.5%
Acted on medication issues promptly(1,558 patients)
97.75%
Patients with a fall causing major injuryLower is better.(1,545 patients)
0.84%
New or worsened pressure soresLower is better.(1,109 patients)
0.37%
Checked whether patients received a flu shot(965 patients)
71.71%

Hospital use and care transitions

What happened after home health care began

Returned to the community after care(1,602 patients)
85.57%
Readmitted to a hospital when it may have been preventableLower is better.(1,247 patients)
3.5%
Hospitalized when it may have been preventableLower is better.(784 patients)
8.95%
Sent health information to the next provider(500 patients)
83.4%
Gave health information to the patient(1,053 patients)
97.82%

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Prefer to talk? Call (602) 688-2064

What to look for

Which numbers matter most when choosing — in plain language

  • The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
  • Patient-survey ratings reflect real experiences with communication and reliability.
  • Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.

Questions to ask

Bring these to a tour, call, or appointment

Questions to ask — VISITING NURSE ASSOCIATION

Home health agency · checklist from CareLens (CMS Care Compare data)

  • Which exact services will you provide, and how often will someone visit?
  • Who is my main point of contact, and how do I reach someone after hours?
  • How do you coordinate with my doctor and report changes in my condition?
  • What is your experience with my specific condition or recovery needs?
  • Are your visits covered by my insurance, and what would I pay out of pocket?

Source: CMS Care Compare · data current as of June 2025.