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Home health agency · CMS Certification 239222

COMMUNITY HOME CARE SERVICES, INC

7 E CLAY ST, STE 5, NEW BUFFALO, MI 49117

(616) 949-3971

Value53/ 100

3★ care at average cost — fair value

Score = 60% quality + 40% relative cost within category

CMS Quality of Patient Care Rating
3of 5 stars

Quality & Operations

CMS-reported ratings and certification data

Quality of patient care rating
3 of 5 stars
Patient survey rating
Not yet reported by CMS
Date certified
2012-03-30

Services offered

NursingPhysical therapyOccupational therapySpeech pathologyMedical socialHome health aide

Agency details

Ownership
PROPRIETARY

What CMS measures show

Reported by CMS for this provider — compare against others nearby before deciding

How patients improved

Share of patients who got better at everyday activities during their care

Got better at walking or moving around(53 patients)
80.76%
Got better at getting in and out of bed(53 patients)
77.63%
Got better at bathing(53 patients)
82.19%
Breathing improved(53 patients)
89.87%
Got better at taking medications correctly(53 patients)
85.76%
Discharge function score(50 patients)
60%

Timeliness and safety

Began care in a timely manner(102 patients)
100%
Acted on medication issues promptly(102 patients)
100%
Patients with a fall causing major injuryLower is better.(102 patients)
1.96%
New or worsened pressure soresLower is better.(58 patients)
0%
Checked whether patients received a flu shot(70 patients)
68.57%

Hospital use and care transitions

What happened after home health care began

Returned to the community after care(72 patients)
63.59%
Readmitted to a hospital when it may have been preventableLower is better.(37 patients)
3.93%
Hospitalized when it may have been preventableLower is better.(38 patients)
15.97%
Sent health information to the next provider(53 patients)
92.45%
Gave health information to the patient(49 patients)
100%

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What to look for

Which numbers matter most when choosing — in plain language

  • The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
  • Patient-survey ratings reflect real experiences with communication and reliability.
  • Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.

Questions to ask

Bring these to a tour, call, or appointment

Questions to ask — COMMUNITY HOME CARE SERVICES, INC

Home health agency · checklist from CareLens (CMS Care Compare data)

  • Which exact services will you provide, and how often will someone visit?
  • Who is my main point of contact, and how do I reach someone after hours?
  • How do you coordinate with my doctor and report changes in my condition?
  • What is your experience with my specific condition or recovery needs?
  • Are your visits covered by my insurance, and what would I pay out of pocket?

Source: CMS Care Compare · data current as of June 2025.