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Home health agency · CMS Certification 239096

NATIONAL HOME CARE

25210 FIVE MILE RD, REDFORD, MI 48239

(313) 387-1571

Value65/ 100

4★ care at average cost — good value

Score = 60% quality + 40% relative cost within category

CMS Quality of Patient Care Rating
4of 5 stars

Quality & Operations

CMS-reported ratings and certification data

Quality of patient care rating
4 of 5 stars
Patient survey rating
Not yet reported by CMS
Date certified
2009-11-13

Services offered

NursingPhysical therapyOccupational therapySpeech pathologyMedical socialHome health aide

Agency details

Ownership
PROPRIETARY

What CMS measures show

Reported by CMS for this provider — compare against others nearby before deciding

How patients improved

Share of patients who got better at everyday activities during their care

Got better at walking or moving around(91 patients)
85.82%
Got better at getting in and out of bed(91 patients)
86.48%
Got better at bathing(91 patients)
96.59%
Breathing improved(85 patients)
94.28%
Got better at taking medications correctly(90 patients)
85.92%
Discharge function score(91 patients)
59.34%

Timeliness and safety

Began care in a timely manner(168 patients)
100%
Acted on medication issues promptly(168 patients)
100%
Patients with a fall causing major injuryLower is better.(167 patients)
2.99%
New or worsened pressure soresLower is better.(93 patients)
0%
Checked whether patients received a flu shot(106 patients)
94.34%

Hospital use and care transitions

What happened after home health care began

Returned to the community after care(86 patients)
80.53%
Readmitted to a hospital when it may have been preventableLower is better.(30 patients)
4.25%
Hospitalized when it may have been preventableLower is better.(33 patients)
10.22%
Sent health information to the next provider(94 patients)
56.38%
Gave health information to the patient(69 patients)
82.61%

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What to look for

Which numbers matter most when choosing — in plain language

  • The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
  • Patient-survey ratings reflect real experiences with communication and reliability.
  • Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.

Questions to ask

Bring these to a tour, call, or appointment

Questions to ask — NATIONAL HOME CARE

Home health agency · checklist from CareLens (CMS Care Compare data)

  • Which exact services will you provide, and how often will someone visit?
  • Who is my main point of contact, and how do I reach someone after hours?
  • How do you coordinate with my doctor and report changes in my condition?
  • What is your experience with my specific condition or recovery needs?
  • Are your visits covered by my insurance, and what would I pay out of pocket?

Source: CMS Care Compare · data current as of June 2025.