PACIFIC HANDS HOME CARE LLC
184 PLEASANT VALLEY ST, STE 1-102, METHUEN, MA 01844
Worth a closer look before you decide
These figures come straight from CMS. They are flags to ask about, not a verdict — read the full detail below.
Quality & Operations
CMS-reported ratings and certification data
- Quality of patient care rating
- 1 of 5 stars
- Patient survey rating
- Not yet reported by CMS
- Date certified
- 2024-04-20
Services offered
Agency details
- Ownership
- PROPRIETARY
What CMS measures show
Reported by CMS for this provider — compare against others nearby before deciding
How patients improved
Share of patients who got better at everyday activities during their care
- Got better at walking or moving around(30 patients)
- 41.88%
- Got better at getting in and out of bed(31 patients)
- 51.17%
- Got better at bathing(32 patients)
- 51.22%
- Breathing improved(34 patients)
- 52.43%
- Got better at taking medications correctly(34 patients)
- 49.83%
- Discharge function score(35 patients)
- 54.29%
Timeliness and safety
- Began care in a timely manner(94 patients)
- 70.21%
- Acted on medication issues promptly(94 patients)
- 94.68%
- Patients with a fall causing major injuryLower is better.(94 patients)
- 5.32%
- New or worsened pressure soresLower is better.(35 patients)
- 0%
- Checked whether patients received a flu shot(48 patients)
- 35.42%
Hospital use and care transitions
What happened after home health care began
- Returned to the community after care(2 patients)
- -
- Readmitted to a hospital when it may have been preventableLower is better.
- -
- Hospitalized when it may have been preventableLower is better.(2 patients)
- -
- Sent health information to the next provider(63 patients)
- 95.24%
- Gave health information to the patient(30 patients)
- 96.67%
The number of patient episodes for this measure is too small to report.
This measure currently does not have data or provider has been certified/recertified for less than 6 months.
The number of patient episodes for this measure is too small to report.
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What to look for
Which numbers matter most when choosing — in plain language
- The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
- Patient-survey ratings reflect real experiences with communication and reliability.
- Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.
Questions to ask
Bring these to a tour, call, or appointment
Questions to ask — PACIFIC HANDS HOME CARE LLC
Home health agency · checklist from CareLens (CMS Care Compare data)
- Which exact services will you provide, and how often will someone visit?
- Who is my main point of contact, and how do I reach someone after hours?
- How do you coordinate with my doctor and report changes in my condition?
- What is your experience with my specific condition or recovery needs?
- Are your visits covered by my insurance, and what would I pay out of pocket?
Related data
Explore this facility across other Healthparse brands
Source: CMS Care Compare · data current as of June 2025.