METROCARE OF SPRINGFIELD HOMECARE INC
51-59 TAYLOR STREET, 2ND FLOOR, SPRINGFIELD, MA 01103
3★ care at below-average cost — fair value
Score = 60% quality + 40% relative cost within category
Quality & Operations
CMS-reported ratings and certification data
- Quality of patient care rating
- 3 of 5 stars
- Patient survey rating
- Not yet reported by CMS
- Date certified
- 2021-04-12
Services offered
Agency details
- Ownership
- PROPRIETARY
What CMS measures show
Reported by CMS for this provider — compare against others nearby before deciding
How patients improved
Share of patients who got better at everyday activities during their care
- Got better at walking or moving around(49 patients)
- 84.19%
- Got better at getting in and out of bed(48 patients)
- 76.75%
- Got better at bathing(48 patients)
- 80.43%
- Breathing improved(48 patients)
- 89.18%
- Got better at taking medications correctly(45 patients)
- 78.99%
- Discharge function score(49 patients)
- 57.14%
Timeliness and safety
- Began care in a timely manner(71 patients)
- 98.59%
- Acted on medication issues promptly(71 patients)
- 100%
- Patients with a fall causing major injuryLower is better.(71 patients)
- 1.41%
- New or worsened pressure soresLower is better.(49 patients)
- 0%
- Checked whether patients received a flu shot(62 patients)
- 98.39%
Hospital use and care transitions
What happened after home health care began
- Returned to the community after care(16 patients)
- -
- Readmitted to a hospital when it may have been preventableLower is better.(4 patients)
- -
- Hospitalized when it may have been preventableLower is better.(3 patients)
- -
- Sent health information to the next provider(25 patients)
- 16%
- Gave health information to the patient(46 patients)
- 80.43%
The number of patient episodes for this measure is too small to report.
The number of patient episodes for this measure is too small to report.
The number of patient episodes for this measure is too small to report.
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What to look for
Which numbers matter most when choosing — in plain language
- The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
- Patient-survey ratings reflect real experiences with communication and reliability.
- Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.
Questions to ask
Bring these to a tour, call, or appointment
Questions to ask — METROCARE OF SPRINGFIELD HOMECARE INC
Home health agency · checklist from CareLens (CMS Care Compare data)
- Which exact services will you provide, and how often will someone visit?
- Who is my main point of contact, and how do I reach someone after hours?
- How do you coordinate with my doctor and report changes in my condition?
- What is your experience with my specific condition or recovery needs?
- Are your visits covered by my insurance, and what would I pay out of pocket?
Related data
Explore this facility across other Healthparse brands
Source: CMS Care Compare · data current as of June 2025.