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Home health agency · CMS Certification 227736

EXCELSURE HOMES HEALTH CARE SOLUTIONS LLC

155 MAPLE STREET, SUITE 300, SPRINGFIELD, MA 01105

(413) 205-6270

Quality & Operations

CMS-reported ratings and certification data

Quality of patient care rating
Patient survey rating
Not yet reported by CMS
Date certified
2020-08-31

Services offered

NursingPhysical therapyMedical socialHome health aide

Agency details

Ownership
PROPRIETARY

What CMS measures show

Reported by CMS for this provider — compare against others nearby before deciding

How patients improved

Share of patients who got better at everyday activities during their care

Got better at walking or moving around(23 patients)
63.9%
Got better at getting in and out of bed(22 patients)
66.11%
Got better at bathing(25 patients)
59.56%
Breathing improved
-

The number of patient episodes for this measure is too small to report.

Got better at taking medications correctly
-

The number of patient episodes for this measure is too small to report.

Discharge function score(27 patients)
55.56%

Timeliness and safety

Began care in a timely manner(44 patients)
47.73%
Acted on medication issues promptly(44 patients)
97.73%
Patients with a fall causing major injuryLower is better.(44 patients)
4.55%
New or worsened pressure soresLower is better.(28 patients)
0%
Checked whether patients received a flu shot(21 patients)
76.19%

Hospital use and care transitions

What happened after home health care began

Returned to the community after care(37 patients)
88.6%
Readmitted to a hospital when it may have been preventableLower is better.(14 patients)
-

The number of patient episodes for this measure is too small to report.

Hospitalized when it may have been preventableLower is better.(3 patients)
-

The number of patient episodes for this measure is too small to report.

Sent health information to the next provider
-

The number of patient episodes for this measure is too small to report.

Gave health information to the patient(26 patients)
80.77%

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What to look for

Which numbers matter most when choosing — in plain language

  • The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
  • Patient-survey ratings reflect real experiences with communication and reliability.
  • Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.

Questions to ask

Bring these to a tour, call, or appointment

Questions to ask — EXCELSURE HOMES HEALTH CARE SOLUTIONS LLC

Home health agency · checklist from CareLens (CMS Care Compare data)

  • Which exact services will you provide, and how often will someone visit?
  • Who is my main point of contact, and how do I reach someone after hours?
  • How do you coordinate with my doctor and report changes in my condition?
  • What is your experience with my specific condition or recovery needs?
  • Are your visits covered by my insurance, and what would I pay out of pocket?

Source: CMS Care Compare · data current as of June 2025.