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Home health agency · CMS Certification 227505

COMFORT HOME CARE, LLC

147 PELHAM STREET, METHUEN, MA 01844

(978) 685-4700

Worth a closer look before you decide

These figures come straight from CMS. They are flags to ask about, not a verdict — read the full detail below.

Value53/ 100

2★ care at below-average cost — needs review

Score = 60% quality + 40% relative cost within category

CMS Quality of Patient Care Rating
2of 5 stars

Quality & Operations

CMS-reported ratings and certification data

Quality of patient care rating
2 of 5 stars
Patient survey rating
3 of 5 stars
Date certified
2008-05-30

Services offered

NursingPhysical therapyOccupational therapySpeech pathologyMedical socialHome health aide

Agency details

Ownership
PROPRIETARY

What CMS measures show

Reported by CMS for this provider — compare against others nearby before deciding

How patients improved

Share of patients who got better at everyday activities during their care

Got better at walking or moving around(62 patients)
83.72%
Got better at getting in and out of bed(45 patients)
90.72%
Got better at bathing(82 patients)
81.72%
Breathing improved(190 patients)
53.53%
Got better at taking medications correctly(197 patients)
66.8%
Discharge function score(180 patients)
93.33%

Timeliness and safety

Began care in a timely manner(912 patients)
98.79%
Acted on medication issues promptly(912 patients)
93.42%
Patients with a fall causing major injuryLower is better.(909 patients)
1.65%
New or worsened pressure soresLower is better.(209 patients)
0%
Checked whether patients received a flu shot(685 patients)
36.5%

Hospital use and care transitions

What happened after home health care began

Returned to the community after care(10 patients)
-

The number of patient episodes for this measure is too small to report.

Readmitted to a hospital when it may have been preventableLower is better.(9 patients)
-

The number of patient episodes for this measure is too small to report.

Hospitalized when it may have been preventableLower is better.(1 patients)
-

The number of patient episodes for this measure is too small to report.

Sent health information to the next provider(732 patients)
84.97%
Gave health information to the patient(173 patients)
88.44%

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What to look for

Which numbers matter most when choosing — in plain language

  • The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
  • Patient-survey ratings reflect real experiences with communication and reliability.
  • Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.

Questions to ask

Bring these to a tour, call, or appointment

Questions to ask — COMFORT HOME CARE, LLC

Home health agency · checklist from CareLens (CMS Care Compare data)

  • Which exact services will you provide, and how often will someone visit?
  • Who is my main point of contact, and how do I reach someone after hours?
  • How do you coordinate with my doctor and report changes in my condition?
  • What is your experience with my specific condition or recovery needs?
  • Are your visits covered by my insurance, and what would I pay out of pocket?

Source: CMS Care Compare · data current as of June 2025.