WEST RIVER HOME HEALTH
57 WELLS AVENUE, SUITE 20, NEWTON, MA 02459
3★ care at above-average cost — fair value
Score = 60% quality + 40% relative cost within category
Quality & Operations
CMS-reported ratings and certification data
- Quality of patient care rating
- 3 of 5 stars
- Patient survey rating
- Not yet reported by CMS
- Date certified
- 1997-03-05
Services offered
Agency details
- Ownership
- PROPRIETARY
What CMS measures show
Reported by CMS for this provider — compare against others nearby before deciding
How patients improved
Share of patients who got better at everyday activities during their care
- Got better at walking or moving around(151 patients)
- 90.05%
- Got better at getting in and out of bed(150 patients)
- 92.32%
- Got better at bathing(153 patients)
- 92.58%
- Breathing improved(156 patients)
- 95.14%
- Got better at taking medications correctly(149 patients)
- 98.25%
- Discharge function score(154 patients)
- 61.69%
Timeliness and safety
- Began care in a timely manner(252 patients)
- 92.86%
- Acted on medication issues promptly(255 patients)
- 91.76%
- Patients with a fall causing major injuryLower is better.(251 patients)
- 2.39%
- New or worsened pressure soresLower is better.(186 patients)
- 0%
- Checked whether patients received a flu shot(134 patients)
- 70.15%
Hospital use and care transitions
What happened after home health care began
- Returned to the community after care(157 patients)
- 81.92%
- Readmitted to a hospital when it may have been preventableLower is better.(63 patients)
- 4.27%
- Hospitalized when it may have been preventableLower is better.(107 patients)
- 12.57%
- Sent health information to the next provider(98 patients)
- 74.49%
- Gave health information to the patient(154 patients)
- 72.08%
Get free help arranging home health care
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Prefer to talk? Call (602) 688-2064
What to look for
Which numbers matter most when choosing — in plain language
- The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
- Patient-survey ratings reflect real experiences with communication and reliability.
- Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.
Questions to ask
Bring these to a tour, call, or appointment
Questions to ask — WEST RIVER HOME HEALTH
Home health agency · checklist from CareLens (CMS Care Compare data)
- Which exact services will you provide, and how often will someone visit?
- Who is my main point of contact, and how do I reach someone after hours?
- How do you coordinate with my doctor and report changes in my condition?
- What is your experience with my specific condition or recovery needs?
- Are your visits covered by my insurance, and what would I pay out of pocket?
Related data
Explore this facility across other Healthparse brands
Source: CMS Care Compare · data current as of June 2025.