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Home health agency · CMS Certification 227122

BERKSHIRE VISITING NURSE ASSOCIATION

165 TOR COURT, PITTSFIELD, MA 01201

(413) 447-3048

CMS Quality of Patient Care Rating
3of 5 stars

Quality & Operations

CMS-reported ratings and certification data

Quality of patient care rating
3 of 5 stars
Patient survey rating
5 of 5 stars
Date certified
1966-07-06

Services offered

NursingPhysical therapyOccupational therapyMedical socialHome health aide

Agency details

Ownership
NON-PROFIT

What CMS measures show

Reported by CMS for this provider — compare against others nearby before deciding

How patients improved

Share of patients who got better at everyday activities during their care

Got better at walking or moving around(1,261 patients)
88.59%
Got better at getting in and out of bed(1,261 patients)
90.25%
Got better at bathing(1,262 patients)
89.82%
Breathing improved(1,048 patients)
87.27%
Got better at taking medications correctly(1,257 patients)
85.03%
Discharge function score(1,261 patients)
80.25%

Timeliness and safety

Began care in a timely manner(1,698 patients)
97.41%
Acted on medication issues promptly(1,698 patients)
91.93%
Patients with a fall causing major injuryLower is better.(1,688 patients)
0.83%
New or worsened pressure soresLower is better.(1,304 patients)
0.43%
Checked whether patients received a flu shot(932 patients)
69.1%

Hospital use and care transitions

What happened after home health care began

Returned to the community after care(1,726 patients)
92.61%
Readmitted to a hospital when it may have been preventableLower is better.(1,294 patients)
4.47%
Hospitalized when it may have been preventableLower is better.(851 patients)
8.58%
Sent health information to the next provider(472 patients)
97.25%
Gave health information to the patient(1,220 patients)
94.02%

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What to look for

Which numbers matter most when choosing — in plain language

  • The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
  • Patient-survey ratings reflect real experiences with communication and reliability.
  • Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.

Questions to ask

Bring these to a tour, call, or appointment

Questions to ask — BERKSHIRE VISITING NURSE ASSOCIATION

Home health agency · checklist from CareLens (CMS Care Compare data)

  • Which exact services will you provide, and how often will someone visit?
  • Who is my main point of contact, and how do I reach someone after hours?
  • How do you coordinate with my doctor and report changes in my condition?
  • What is your experience with my specific condition or recovery needs?
  • Are your visits covered by my insurance, and what would I pay out of pocket?

Source: CMS Care Compare · data current as of June 2025.