NORTHERN LIGHT HOME CARE & HOSPICE
225 GORHAM RD, SUITE 200, SO PORTLAND, ME 04106
Worth a closer look before you decide
These figures come straight from CMS. They are flags to ask about, not a verdict — read the full detail below.
2★ care at above-average cost — needs review
Score = 60% quality + 40% relative cost within category
Quality & Operations
CMS-reported ratings and certification data
- Quality of patient care rating
- 2 of 5 stars
- Patient survey rating
- 5 of 5 stars
- Date certified
- 1967-02-03
Services offered
Agency details
- Ownership
- NON-PROFIT
What CMS measures show
Reported by CMS for this provider — compare against others nearby before deciding
How patients improved
Share of patients who got better at everyday activities during their care
- Got better at walking or moving around(4,774 patients)
- 83.88%
- Got better at getting in and out of bed(4,768 patients)
- 88.04%
- Got better at bathing(4,778 patients)
- 86.53%
- Breathing improved(4,707 patients)
- 84.08%
- Got better at taking medications correctly(4,748 patients)
- 82.36%
- Discharge function score(4,780 patients)
- 78.7%
Timeliness and safety
- Began care in a timely manner(6,587 patients)
- 83.03%
- Acted on medication issues promptly(6,594 patients)
- 86.38%
- Patients with a fall causing major injuryLower is better.(6,585 patients)
- 1.11%
- New or worsened pressure soresLower is better.(4,981 patients)
- 0.46%
- Checked whether patients received a flu shot(4,303 patients)
- 64.51%
Hospital use and care transitions
What happened after home health care began
- Returned to the community after care(3,763 patients)
- 89.69%
- Readmitted to a hospital when it may have been preventableLower is better.(2,547 patients)
- 4.26%
- Hospitalized when it may have been preventableLower is better.(1,739 patients)
- 8.57%
- Sent health information to the next provider(1,887 patients)
- 91.57%
- Gave health information to the patient(4,669 patients)
- 96.08%
Get free help arranging home health care
Tell us what you need and a home health provider can call you to walk through what's available in your area. There's no cost and no obligation.
Prefer to talk? Call (602) 688-2064
What to look for
Which numbers matter most when choosing — in plain language
- The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
- Patient-survey ratings reflect real experiences with communication and reliability.
- Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.
Questions to ask
Bring these to a tour, call, or appointment
Questions to ask — NORTHERN LIGHT HOME CARE & HOSPICE
Home health agency · checklist from CareLens (CMS Care Compare data)
- Which exact services will you provide, and how often will someone visit?
- Who is my main point of contact, and how do I reach someone after hours?
- How do you coordinate with my doctor and report changes in my condition?
- What is your experience with my specific condition or recovery needs?
- Are your visits covered by my insurance, and what would I pay out of pocket?
Related data
Explore this facility across other Healthparse brands
Source: CMS Care Compare · data current as of June 2025.