SERENITY HOMECARE
3602 CYPRESS STREET, SUITE A, WEST MONROE, LA 71291
4★ care at average cost — good value
Score = 60% quality + 40% relative cost within category
Quality & Operations
CMS-reported ratings and certification data
- Quality of patient care rating
- 4 of 5 stars
- Patient survey rating
- 4 of 5 stars
- Date certified
- 1991-02-26
Services offered
Agency details
- Ownership
- PROPRIETARY
What CMS measures show
Reported by CMS for this provider — compare against others nearby before deciding
How patients improved
Share of patients who got better at everyday activities during their care
- Got better at walking or moving around(97 patients)
- 90.11%
- Got better at getting in and out of bed(97 patients)
- 94.81%
- Got better at bathing(97 patients)
- 92.55%
- Breathing improved(96 patients)
- 82.58%
- Got better at taking medications correctly(95 patients)
- 95.94%
- Discharge function score(95 patients)
- 51.58%
Timeliness and safety
- Began care in a timely manner(177 patients)
- 100%
- Acted on medication issues promptly(177 patients)
- 99.44%
- Patients with a fall causing major injuryLower is better.(177 patients)
- 4.52%
- New or worsened pressure soresLower is better.(102 patients)
- 0%
- Checked whether patients received a flu shot(135 patients)
- 82.22%
Hospital use and care transitions
What happened after home health care began
- Returned to the community after care(132 patients)
- 63.7%
- Readmitted to a hospital when it may have been preventableLower is better.(30 patients)
- 4.26%
- Hospitalized when it may have been preventableLower is better.(76 patients)
- 14.76%
- Sent health information to the next provider(81 patients)
- 88.89%
- Gave health information to the patient(93 patients)
- 84.95%
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What to look for
Which numbers matter most when choosing — in plain language
- The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
- Patient-survey ratings reflect real experiences with communication and reliability.
- Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.
Questions to ask
Bring these to a tour, call, or appointment
Questions to ask — SERENITY HOMECARE
Home health agency · checklist from CareLens (CMS Care Compare data)
- Which exact services will you provide, and how often will someone visit?
- Who is my main point of contact, and how do I reach someone after hours?
- How do you coordinate with my doctor and report changes in my condition?
- What is your experience with my specific condition or recovery needs?
- Are your visits covered by my insurance, and what would I pay out of pocket?
Related data
Explore this facility across other Healthparse brands
Source: CMS Care Compare · data current as of June 2025.