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Home health agency · CMS Certification 157699

UNITED HOME HEALTH CARE LLC

4535 N WHEELING AVE, MUNCIE, IN 47304

(765) 717-1664

Worth a closer look before you decide

These figures come straight from CMS. They are flags to ask about, not a verdict — read the full detail below.

Value36/ 100

1★ care at below-average cost — needs review

Score = 60% quality + 40% relative cost within category

CMS Quality of Patient Care Rating
1of 5 stars

Quality & Operations

CMS-reported ratings and certification data

Quality of patient care rating
1 of 5 stars
Patient survey rating
3 of 5 stars
Date certified
2017-10-30

Services offered

NursingPhysical therapyOccupational therapySpeech pathologyHome health aide

Agency details

Ownership
PROPRIETARY

What CMS measures show

Reported by CMS for this provider — compare against others nearby before deciding

How patients improved

Share of patients who got better at everyday activities during their care

Got better at walking or moving around(475 patients)
63.64%
Got better at getting in and out of bed(474 patients)
66.42%
Got better at bathing(475 patients)
70%
Breathing improved(470 patients)
69.34%
Got better at taking medications correctly(468 patients)
68.69%
Discharge function score(475 patients)
53.26%

Timeliness and safety

Began care in a timely manner(717 patients)
95.4%
Acted on medication issues promptly(729 patients)
89.57%
Patients with a fall causing major injuryLower is better.(729 patients)
1.65%
New or worsened pressure soresLower is better.(476 patients)
0%
Checked whether patients received a flu shot(459 patients)
86.93%

Hospital use and care transitions

What happened after home health care began

Returned to the community after care(401 patients)
80.89%
Readmitted to a hospital when it may have been preventableLower is better.(185 patients)
3.86%
Hospitalized when it may have been preventableLower is better.(168 patients)
13.66%
Sent health information to the next provider(282 patients)
90.43%
Gave health information to the patient(442 patients)
98.87%

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What to look for

Which numbers matter most when choosing — in plain language

  • The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
  • Patient-survey ratings reflect real experiences with communication and reliability.
  • Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.

Questions to ask

Bring these to a tour, call, or appointment

Questions to ask — UNITED HOME HEALTH CARE LLC

Home health agency · checklist from CareLens (CMS Care Compare data)

  • Which exact services will you provide, and how often will someone visit?
  • Who is my main point of contact, and how do I reach someone after hours?
  • How do you coordinate with my doctor and report changes in my condition?
  • What is your experience with my specific condition or recovery needs?
  • Are your visits covered by my insurance, and what would I pay out of pocket?

Source: CMS Care Compare · data current as of June 2025.