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Home health agency · CMS Certification 147883

FRONTLINERS HOME HEALTH

2200 SOUTH MAIN STREET, LOMBARD, IL 60181

(773) 779-8556

Value48/ 100

3★ care at average cost — fair value

Score = 60% quality + 40% relative cost within category

CMS Quality of Patient Care Rating
3of 5 stars

Quality & Operations

CMS-reported ratings and certification data

Quality of patient care rating
3 of 5 stars
Patient survey rating
Not yet reported by CMS
Date certified
2006-07-07

Services offered

NursingPhysical therapyOccupational therapySpeech pathologyMedical socialHome health aide

Agency details

Ownership
PROPRIETARY

What CMS measures show

Reported by CMS for this provider — compare against others nearby before deciding

How patients improved

Share of patients who got better at everyday activities during their care

Got better at walking or moving around(89 patients)
97.09%
Got better at getting in and out of bed(89 patients)
92.6%
Got better at bathing(89 patients)
100%
Breathing improved(89 patients)
92.95%
Got better at taking medications correctly(89 patients)
78.16%
Discharge function score(89 patients)
30.34%

Timeliness and safety

Began care in a timely manner(154 patients)
98.05%
Acted on medication issues promptly(154 patients)
100%
Patients with a fall causing major injuryLower is better.(154 patients)
1.3%
New or worsened pressure soresLower is better.(89 patients)
0%
Checked whether patients received a flu shot(115 patients)
32.17%

Hospital use and care transitions

What happened after home health care began

Returned to the community after care(84 patients)
81.47%
Readmitted to a hospital when it may have been preventableLower is better.(10 patients)
-

The number of patient episodes for this measure is too small to report.

Hospitalized when it may have been preventableLower is better.(53 patients)
13.85%
Sent health information to the next provider(89 patients)
93.26%
Gave health information to the patient(64 patients)
98.44%

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What to look for

Which numbers matter most when choosing — in plain language

  • The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
  • Patient-survey ratings reflect real experiences with communication and reliability.
  • Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.

Questions to ask

Bring these to a tour, call, or appointment

Questions to ask — FRONTLINERS HOME HEALTH

Home health agency · checklist from CareLens (CMS Care Compare data)

  • Which exact services will you provide, and how often will someone visit?
  • Who is my main point of contact, and how do I reach someone after hours?
  • How do you coordinate with my doctor and report changes in my condition?
  • What is your experience with my specific condition or recovery needs?
  • Are your visits covered by my insurance, and what would I pay out of pocket?

Source: CMS Care Compare · data current as of June 2025.