CREST HOME HEALTH & HOSPICE, LLC
2100 NORTHWEST BLVD, STE 120, COEUR D'ALENE, ID 83814
Worth a closer look before you decide
These figures come straight from CMS. They are flags to ask about, not a verdict — read the full detail below.
2★ care at above-average cost — needs review
Score = 60% quality + 40% relative cost within category
Quality & Operations
CMS-reported ratings and certification data
- Quality of patient care rating
- 2 of 5 stars
- Patient survey rating
- 4 of 5 stars
- Date certified
- 1994-03-17
Services offered
Agency details
- Ownership
- NON-PROFIT
What CMS measures show
Reported by CMS for this provider — compare against others nearby before deciding
How patients improved
Share of patients who got better at everyday activities during their care
- Got better at walking or moving around(242 patients)
- 71.7%
- Got better at getting in and out of bed(240 patients)
- 78.5%
- Got better at bathing(240 patients)
- 79.76%
- Breathing improved(209 patients)
- 78.43%
- Got better at taking medications correctly(228 patients)
- 72.92%
- Discharge function score(242 patients)
- 53.72%
Timeliness and safety
- Began care in a timely manner(353 patients)
- 99.15%
- Acted on medication issues promptly(354 patients)
- 91.81%
- Patients with a fall causing major injuryLower is better.(332 patients)
- 2.41%
- New or worsened pressure soresLower is better.(255 patients)
- 0.58%
- Checked whether patients received a flu shot(178 patients)
- 58.99%
Hospital use and care transitions
What happened after home health care began
- Returned to the community after care(274 patients)
- 88.29%
- Readmitted to a hospital when it may have been preventableLower is better.(177 patients)
- 3.92%
- Hospitalized when it may have been preventableLower is better.(96 patients)
- 9.58%
- Sent health information to the next provider(123 patients)
- 65.85%
- Gave health information to the patient(228 patients)
- 77.63%
Get free help arranging home health care
Tell us what you need and a home health provider can call you to walk through what's available in your area. There's no cost and no obligation.
Prefer to talk? Call (602) 688-2064
What to look for
Which numbers matter most when choosing — in plain language
- The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
- Patient-survey ratings reflect real experiences with communication and reliability.
- Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.
Questions to ask
Bring these to a tour, call, or appointment
Questions to ask — CREST HOME HEALTH & HOSPICE, LLC
Home health agency · checklist from CareLens (CMS Care Compare data)
- Which exact services will you provide, and how often will someone visit?
- Who is my main point of contact, and how do I reach someone after hours?
- How do you coordinate with my doctor and report changes in my condition?
- What is your experience with my specific condition or recovery needs?
- Are your visits covered by my insurance, and what would I pay out of pocket?
Related data
Explore this facility across other Healthparse brands
Source: CMS Care Compare · data current as of June 2025.