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Home health agency · CMS Certification 108320

CONCIERGE HOME CARE

3309 WEDGEWOOD LN, THE VILLAGES, FL 32162

(352) 435-0101

Value68/ 100

4★ care at average cost — good value

Score = 60% quality + 40% relative cost within category

CMS Quality of Patient Care Rating
4of 5 stars

Quality & Operations

CMS-reported ratings and certification data

Quality of patient care rating
4 of 5 stars
Patient survey rating
3 of 5 stars
Date certified
2006-06-27

Services offered

NursingPhysical therapyOccupational therapySpeech pathologyMedical socialHome health aide

Agency details

Ownership
PROPRIETARY

What CMS measures show

Reported by CMS for this provider — compare against others nearby before deciding

How patients improved

Share of patients who got better at everyday activities during their care

Got better at walking or moving around(2,101 patients)
87.86%
Got better at getting in and out of bed(2,095 patients)
92.21%
Got better at bathing(2,100 patients)
91.36%
Breathing improved(1,980 patients)
89.8%
Got better at taking medications correctly(2,060 patients)
89.85%
Discharge function score(2,108 patients)
72.15%

Timeliness and safety

Began care in a timely manner(2,960 patients)
99.26%
Acted on medication issues promptly(2,961 patients)
98.48%
Patients with a fall causing major injuryLower is better.(2,960 patients)
0.57%
New or worsened pressure soresLower is better.(2,163 patients)
0.19%
Checked whether patients received a flu shot(1,720 patients)
73.49%

Hospital use and care transitions

What happened after home health care began

Returned to the community after care(1,848 patients)
88.2%
Readmitted to a hospital when it may have been preventableLower is better.(1,334 patients)
4.43%
Hospitalized when it may have been preventableLower is better.(788 patients)
7.15%
Sent health information to the next provider(834 patients)
77.58%
Gave health information to the patient(2,117 patients)
99.95%

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What to look for

Which numbers matter most when choosing — in plain language

  • The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
  • Patient-survey ratings reflect real experiences with communication and reliability.
  • Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.

Questions to ask

Bring these to a tour, call, or appointment

Questions to ask — CONCIERGE HOME CARE

Home health agency · checklist from CareLens (CMS Care Compare data)

  • Which exact services will you provide, and how often will someone visit?
  • Who is my main point of contact, and how do I reach someone after hours?
  • How do you coordinate with my doctor and report changes in my condition?
  • What is your experience with my specific condition or recovery needs?
  • Are your visits covered by my insurance, and what would I pay out of pocket?

Source: CMS Care Compare · data current as of June 2025.