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Home health agency · CMS Certification 107383

CENTERWELL HOME HEALTH

2475 PALM BAY RD NE, PALM BAY, FL 32905

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Value74/ 100
Best value

4★ care at below-average cost — strong value

Score = 60% quality + 40% relative cost within category

CMS Quality of Patient Care Rating
4of 5 stars

Quality & Operations

CMS-reported ratings and certification data

Quality of patient care rating
4 of 5 stars
Patient survey rating
4 of 5 stars
Date certified
1994-05-18

Services offered

NursingPhysical therapyOccupational therapySpeech pathologyMedical socialHome health aide

Agency details

Ownership
PROPRIETARY

What CMS measures show

Reported by CMS for this provider — compare against others nearby before deciding

How patients improved

Share of patients who got better at everyday activities during their care

Got better at walking or moving around(1,002 patients)
96.16%
Got better at getting in and out of bed(1,003 patients)
95.84%
Got better at bathing(1,003 patients)
93.85%
Breathing improved(988 patients)
93.9%
Got better at taking medications correctly(997 patients)
91.6%
Discharge function score(1,002 patients)
84.13%

Timeliness and safety

Began care in a timely manner(1,510 patients)
99.6%
Acted on medication issues promptly(1,510 patients)
97.75%
Patients with a fall causing major injuryLower is better.(1,509 patients)
0.86%
New or worsened pressure soresLower is better.(1,059 patients)
0.18%
Checked whether patients received a flu shot(978 patients)
48.98%

Hospital use and care transitions

What happened after home health care began

Returned to the community after care(856 patients)
90.11%
Readmitted to a hospital when it may have been preventableLower is better.(421 patients)
3.96%
Hospitalized when it may have been preventableLower is better.(457 patients)
7.91%
Sent health information to the next provider(540 patients)
91.85%
Gave health information to the patient(965 patients)
99.48%

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What to look for

Which numbers matter most when choosing — in plain language

  • The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
  • Patient-survey ratings reflect real experiences with communication and reliability.
  • Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.

Questions to ask

Bring these to a tour, call, or appointment

Questions to ask — CENTERWELL HOME HEALTH

Home health agency · checklist from CareLens (CMS Care Compare data)

  • Which exact services will you provide, and how often will someone visit?
  • Who is my main point of contact, and how do I reach someone after hours?
  • How do you coordinate with my doctor and report changes in my condition?
  • What is your experience with my specific condition or recovery needs?
  • Are your visits covered by my insurance, and what would I pay out of pocket?

Source: CMS Care Compare · data current as of June 2025.