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Home health agency · CMS Certification 087024

BAYADA HOME HEALTH CARE AT BAYHEALTH

651 S BAY ROAD, UNIT K-1, DOVER, DE 19901

(302) 744-7300

Part of BAYADA Home Health Care — see all BAYADA Home Health Care locations and CMS ratings.
Value66/ 100

4★ care at average cost — good value

Score = 60% quality + 40% relative cost within category

CMS Quality of Patient Care Rating
4of 5 stars

Quality & Operations

CMS-reported ratings and certification data

Quality of patient care rating
4 of 5 stars
Patient survey rating
3 of 5 stars
Date certified
1985-06-06

Services offered

NursingPhysical therapyOccupational therapySpeech pathologyMedical socialHome health aide

Agency details

Ownership
PROPRIETARY

What CMS measures show

Reported by CMS for this provider — compare against others nearby before deciding

How patients improved

Share of patients who got better at everyday activities during their care

Got better at walking or moving around(2,471 patients)
91.4%
Got better at getting in and out of bed(2,466 patients)
92.65%
Got better at bathing(2,469 patients)
94.5%
Breathing improved(2,185 patients)
95.37%
Got better at taking medications correctly(2,446 patients)
93.55%
Discharge function score(2,473 patients)
81.16%

Timeliness and safety

Began care in a timely manner(3,514 patients)
94.45%
Acted on medication issues promptly(3,514 patients)
86.77%
Patients with a fall causing major injuryLower is better.(3,434 patients)
0.79%
New or worsened pressure soresLower is better.(2,562 patients)
0.32%
Checked whether patients received a flu shot(2,076 patients)
41.14%

Hospital use and care transitions

What happened after home health care began

Returned to the community after care(3,181 patients)
82.75%
Readmitted to a hospital when it may have been preventableLower is better.(2,056 patients)
3.9%
Hospitalized when it may have been preventableLower is better.(1,476 patients)
10.07%
Sent health information to the next provider(1,210 patients)
61.98%
Gave health information to the patient(2,288 patients)
86.67%

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What to look for

Which numbers matter most when choosing — in plain language

  • The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
  • Patient-survey ratings reflect real experiences with communication and reliability.
  • Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.

Questions to ask

Bring these to a tour, call, or appointment

Questions to ask — BAYADA HOME HEALTH CARE AT BAYHEALTH

Home health agency · checklist from CareLens (CMS Care Compare data)

  • Which exact services will you provide, and how often will someone visit?
  • Who is my main point of contact, and how do I reach someone after hours?
  • How do you coordinate with my doctor and report changes in my condition?
  • What is your experience with my specific condition or recovery needs?
  • Are your visits covered by my insurance, and what would I pay out of pocket?

Source: CMS Care Compare · data current as of June 2025.