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Home health agency · CMS Certification 077262

TOTALITY HOME HEALTH CARE AGENCY LLC

546 BOSTON POST ROAD, MILFORD, CT 06460

(203) 693-3999

Quality & Operations

CMS-reported ratings and certification data

Quality of patient care rating
Patient survey rating
Not yet reported by CMS
Date certified
2014-04-17

Services offered

NursingPhysical therapyOccupational therapyHome health aide

Agency details

Ownership
PROPRIETARY

What CMS measures show

Reported by CMS for this provider — compare against others nearby before deciding

How patients improved

Share of patients who got better at everyday activities during their care

Got better at walking or moving around(22 patients)
65.69%
Got better at getting in and out of bed
-

The number of patient episodes for this measure is too small to report.

Got better at bathing(23 patients)
51.24%
Breathing improved
-

The number of patient episodes for this measure is too small to report.

Got better at taking medications correctly(21 patients)
55.83%
Discharge function score(23 patients)
43.48%

Timeliness and safety

Began care in a timely manner(88 patients)
97.73%
Acted on medication issues promptly(89 patients)
94.38%
Patients with a fall causing major injuryLower is better.(88 patients)
2.27%
New or worsened pressure soresLower is better.(29 patients)
0%
Checked whether patients received a flu shot(66 patients)
84.85%

Hospital use and care transitions

What happened after home health care began

Returned to the community after care(3 patients)
-

The number of patient episodes for this measure is too small to report.

Readmitted to a hospital when it may have been preventableLower is better.(2 patients)
-

The number of patient episodes for this measure is too small to report.

Hospitalized when it may have been preventableLower is better.(2 patients)
-

The number of patient episodes for this measure is too small to report.

Sent health information to the next provider(72 patients)
41.67%
Gave health information to the patient
-

The number of patient episodes for this measure is too small to report.

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What to look for

Which numbers matter most when choosing — in plain language

  • The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
  • Patient-survey ratings reflect real experiences with communication and reliability.
  • Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.

Questions to ask

Bring these to a tour, call, or appointment

Questions to ask — TOTALITY HOME HEALTH CARE AGENCY LLC

Home health agency · checklist from CareLens (CMS Care Compare data)

  • Which exact services will you provide, and how often will someone visit?
  • Who is my main point of contact, and how do I reach someone after hours?
  • How do you coordinate with my doctor and report changes in my condition?
  • What is your experience with my specific condition or recovery needs?
  • Are your visits covered by my insurance, and what would I pay out of pocket?

Source: CMS Care Compare · data current as of June 2025.