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Home health agency · CMS Certification 047118

APPROVE HOME MEDICAL SERVICES

2000 EAST HARRISON ST SUITE E, BATESVILLE, AR 72501

(800) 822-8232

Value52/ 100

4★ care at above-average cost — premium

Score = 60% quality + 40% relative cost within category

CMS Quality of Patient Care Rating
4of 5 stars

Quality & Operations

CMS-reported ratings and certification data

Quality of patient care rating
4 of 5 stars
Patient survey rating
5 of 5 stars
Date certified
1990-04-04

Services offered

NursingPhysical therapyOccupational therapyMedical socialHome health aide

Agency details

Ownership
PROPRIETARY

What CMS measures show

Reported by CMS for this provider — compare against others nearby before deciding

How patients improved

Share of patients who got better at everyday activities during their care

Got better at walking or moving around(138 patients)
92.44%
Got better at getting in and out of bed(136 patients)
95.55%
Got better at bathing(138 patients)
97.59%
Breathing improved(137 patients)
100%
Got better at taking medications correctly(115 patients)
87.23%
Discharge function score(149 patients)
84.56%

Timeliness and safety

Began care in a timely manner(199 patients)
98.99%
Acted on medication issues promptly(199 patients)
97.49%
Patients with a fall causing major injuryLower is better.(199 patients)
0.5%
New or worsened pressure soresLower is better.(155 patients)
1.54%
Checked whether patients received a flu shot(127 patients)
80.31%

Hospital use and care transitions

What happened after home health care began

Returned to the community after care(225 patients)
74.74%
Readmitted to a hospital when it may have been preventableLower is better.(100 patients)
4.04%
Hospitalized when it may have been preventableLower is better.(96 patients)
12.14%
Sent health information to the next provider(51 patients)
92.16%
Gave health information to the patient(146 patients)
94.52%

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What to look for

Which numbers matter most when choosing — in plain language

  • The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
  • Patient-survey ratings reflect real experiences with communication and reliability.
  • Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.

Questions to ask

Bring these to a tour, call, or appointment

Questions to ask — APPROVE HOME MEDICAL SERVICES

Home health agency · checklist from CareLens (CMS Care Compare data)

  • Which exact services will you provide, and how often will someone visit?
  • Who is my main point of contact, and how do I reach someone after hours?
  • How do you coordinate with my doctor and report changes in my condition?
  • What is your experience with my specific condition or recovery needs?
  • Are your visits covered by my insurance, and what would I pay out of pocket?

Source: CMS Care Compare · data current as of June 2025.