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Home health agency · CMS Certification 037825

FAMILY HOME HEALTH

123 NORTH CENTENNIAL WAY, SUITE 150, MESA, AZ 85201

(480) 695-2881

CMS Quality of Patient Care Rating
4of 5 stars

Quality & Operations

CMS-reported ratings and certification data

Quality of patient care rating
4 of 5 stars
Patient survey rating
Not yet reported by CMS
Date certified
2023-02-02

Agency details

Ownership
-

What CMS measures show

Reported by CMS for this provider — compare against others nearby before deciding

How patients improved

Share of patients who got better at everyday activities during their care

Got better at walking or moving around(615 patients)
86.36%
Got better at getting in and out of bed(609 patients)
91.61%
Got better at bathing(615 patients)
91.91%
Breathing improved(452 patients)
95.42%
Got better at taking medications correctly(551 patients)
89.46%
Discharge function score(618 patients)
75.08%

Timeliness and safety

Began care in a timely manner(715 patients)
98.32%
Acted on medication issues promptly(716 patients)
98.18%
Patients with a fall causing major injuryLower is better.(716 patients)
0.42%
New or worsened pressure soresLower is better.(620 patients)
0.25%
Checked whether patients received a flu shot(422 patients)
78.67%

Hospital use and care transitions

What happened after home health care began

Returned to the community after care(22 patients)
90.42%
Readmitted to a hospital when it may have been preventableLower is better.(3 patients)
-

The number of patient episodes for this measure is too small to report.

Hospitalized when it may have been preventableLower is better.(15 patients)
-

The number of patient episodes for this measure is too small to report.

Sent health information to the next provider(119 patients)
63.87%
Gave health information to the patient(592 patients)
88.18%

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What to look for

Which numbers matter most when choosing — in plain language

  • The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
  • Patient-survey ratings reflect real experiences with communication and reliability.
  • Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.

Questions to ask

Bring these to a tour, call, or appointment

Questions to ask — FAMILY HOME HEALTH

Home health agency · checklist from CareLens (CMS Care Compare data)

  • Which exact services will you provide, and how often will someone visit?
  • Who is my main point of contact, and how do I reach someone after hours?
  • How do you coordinate with my doctor and report changes in my condition?
  • What is your experience with my specific condition or recovery needs?
  • Are your visits covered by my insurance, and what would I pay out of pocket?

Source: CMS Care Compare · data current as of June 2025.