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Home health agency · CMS Certification 037295

PALMEIRA HOME HEALTHCARE

5343 N 16TH STREET SUITE 270, PHOENIX, AZ 85016

(480) 456-4400

Value63/ 100

4★ care at average cost — good value

Score = 60% quality + 40% relative cost within category

CMS Quality of Patient Care Rating
4of 5 stars

Quality & Operations

CMS-reported ratings and certification data

Quality of patient care rating
4 of 5 stars
Patient survey rating
1 of 5 stars
Date certified
2011-04-11

Services offered

NursingPhysical therapyOccupational therapySpeech pathologyMedical socialHome health aide

Agency details

Ownership
PROPRIETARY

What CMS measures show

Reported by CMS for this provider — compare against others nearby before deciding

How patients improved

Share of patients who got better at everyday activities during their care

Got better at walking or moving around(471 patients)
89.76%
Got better at getting in and out of bed(472 patients)
92.75%
Got better at bathing(471 patients)
96.64%
Breathing improved(467 patients)
92.72%
Got better at taking medications correctly(450 patients)
88.34%
Discharge function score(472 patients)
69.49%

Timeliness and safety

Began care in a timely manner(643 patients)
99.53%
Acted on medication issues promptly(644 patients)
91.15%
Patients with a fall causing major injuryLower is better.(643 patients)
1.4%
New or worsened pressure soresLower is better.(486 patients)
0.08%
Checked whether patients received a flu shot(410 patients)
45.61%

Hospital use and care transitions

What happened after home health care began

Returned to the community after care(625 patients)
74.77%
Readmitted to a hospital when it may have been preventableLower is better.(301 patients)
3.74%
Hospitalized when it may have been preventableLower is better.(245 patients)
11.22%
Sent health information to the next provider(184 patients)
91.3%
Gave health information to the patient(452 patients)
92.92%

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What to look for

Which numbers matter most when choosing — in plain language

  • The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
  • Patient-survey ratings reflect real experiences with communication and reliability.
  • Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.

Questions to ask

Bring these to a tour, call, or appointment

Questions to ask — PALMEIRA HOME HEALTHCARE

Home health agency · checklist from CareLens (CMS Care Compare data)

  • Which exact services will you provide, and how often will someone visit?
  • Who is my main point of contact, and how do I reach someone after hours?
  • How do you coordinate with my doctor and report changes in my condition?
  • What is your experience with my specific condition or recovery needs?
  • Are your visits covered by my insurance, and what would I pay out of pocket?

Source: CMS Care Compare · data current as of June 2025.