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Home health agency · CMS Certification 017146

NORTHWEST HOME HEALTH

715 GANDY STREET NE SUITE B, RUSSELLVILLE, AL 35653

(256) 331-0006

CMS Quality of Patient Care Rating
3of 5 stars

Quality & Operations

CMS-reported ratings and certification data

Quality of patient care rating
3 of 5 stars
Patient survey rating
Not yet reported by CMS
Date certified
1998-10-01

Services offered

NursingPhysical therapyHome health aide

Agency details

Ownership
NON-PROFIT

What CMS measures show

Reported by CMS for this provider — compare against others nearby before deciding

How patients improved

Share of patients who got better at everyday activities during their care

Got better at walking or moving around(110 patients)
82.59%
Got better at getting in and out of bed(107 patients)
95.92%
Got better at bathing(113 patients)
81.32%
Breathing improved(88 patients)
75.82%
Got better at taking medications correctly(105 patients)
84.84%
Discharge function score(113 patients)
89.38%

Timeliness and safety

Began care in a timely manner(147 patients)
100%
Acted on medication issues promptly(147 patients)
95.24%
Patients with a fall causing major injuryLower is better.(146 patients)
0%
New or worsened pressure soresLower is better.(114 patients)
0%
Checked whether patients received a flu shot(95 patients)
42.11%

Hospital use and care transitions

What happened after home health care began

Returned to the community after care(77 patients)
83.3%
Readmitted to a hospital when it may have been preventableLower is better.(54 patients)
3.93%
Hospitalized when it may have been preventableLower is better.(36 patients)
13.1%
Sent health information to the next provider(35 patients)
88.57%
Gave health information to the patient(112 patients)
99.11%

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What to look for

Which numbers matter most when choosing — in plain language

  • The quality-of-patient-care star rating summarizes how well patients recover and stay out of the hospital.
  • Patient-survey ratings reflect real experiences with communication and reliability.
  • Confirm the agency offers the specific services you need (nursing, physical therapy, etc.) — they vary by agency.

Questions to ask

Bring these to a tour, call, or appointment

Questions to ask — NORTHWEST HOME HEALTH

Home health agency · checklist from CareLens (CMS Care Compare data)

  • Which exact services will you provide, and how often will someone visit?
  • Who is my main point of contact, and how do I reach someone after hours?
  • How do you coordinate with my doctor and report changes in my condition?
  • What is your experience with my specific condition or recovery needs?
  • Are your visits covered by my insurance, and what would I pay out of pocket?

Source: CMS Care Compare · data current as of June 2025.